Export Operations Associate

2 days ago

Penang, Malaysia Toll Global Forwarding (Malaysia) Sdn Bhd Full time 40,000 - 60,000 per year

PRIMARY DUTIES & RESPONSIBILITIES

  • Enter data according to the Export Standard Operating Procedure
  • Create Quick Booking according to the Booking confirmation in Cargo Wise system
  • Responsible to register Consol and proceed with issuance of Shippers instruction
  • Respond to queries for information and access relevant files
  • Check completed work for accuracy
  • Proactively communicate with stakeholders via email
  • Keeping sensitive customer or company information confidential
  • Explore process improvement through Continuous Improvement initiative

SKILLS ESSENTIAL TO THE JOB

Technical

  • Export Experience in Freight Forwarding
  • Proven data entry working experience
  • Familiarity with MS Office
  • Typing speed and accuracy
  • Proficiency in both spoken and written English
  • Attention to details and accuracy

ESSENTIAL PERSONAL ATTRIBUTES

  • Desire to learn and grow
  • Flexibility of thought and action
  • Sound integrity and disciplined
  • Ability to work with others in a collaborative team environment as well as independently
  • Ability to take responsibility and ownership of tasks and projects
  • Willingness to share ideas and knowledge
  • Customer orientated, good people skills and able to work with people at all levels.
  • Good motivation, team building and influence skills
  • Able to work independently and under pressure with minimum supervision
  • Able to read, write & speak proficiently in Mandarin due to business requirement.

QUALIFICATIONS REQUIRED

  • Minimum with Diploma in any related field or equivalent

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