Assistant Manager, Performance

2 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time 60,000 - 90,000 per year

Key responsibilities:

Total Rewards Operations

  • Coordinate and administer compensation, benefits, and performance management processes in alignment with internal policies and governance frameworks.
  • Support the annual salary review cycle, including:
  • Data validation and cleansing
  • Compensation analytics and pay positioning
  • Preparation of communication materials and manager toolkits
  • Collaborate with HR Shared Services (HRSSC) to gather and validate data for total rewards analysis and reporting.
  • Prepare and maintain total rewards reports, including benchmarking surveys, KMP reporting, and incentive payout tracking.
  • Analyse compensation trends and survey data to support recommendations on market competitiveness and internal equity.
  • Partner with HR and Finance teams on budgeting, accruals, and payment processing for rewards programs.
  • Contribute to the development and refinement of total rewards policies, frameworks, and communication strategies.
  • Support the review and analysis of sales incentive campaigns, including performance metrics, payout calculations, and effectiveness assessments.

Benefits Administration

  • Assist in the administration of employee benefits programs, including medical claims analysis, insurance renewals, and wellness initiatives.
  • Act as a Centre of Excellence liaison to HRSSC for employee queries and benefits-related communications.
  • Support the evaluation and enhancement of benefits offerings based on employee feedback and market trends.

Performance Management

  • Coordinate performance review cycles (goal setting, mid-year, year-end, continuous feedback), ensuring timely execution and system readiness.
  • Support the implementation and adoption of the performance management system, including user training and troubleshooting.
  • Assist in performance calibration sessions and reporting to ensure fairness and alignment with business outcomes.

Data & Reporting

  • Compile and analyse compensation, benefits, and performance data to identify trends, gaps, and opportunities.
  • Develop and maintain dashboards and reports to support management decision-making and governance reviews.
  • Ensure data integrity and compliance with audit and regulatory requirements.

Project & Change Support

  • Provide coordination and administrative support for HR projects related to performance, rewards, and benefits.
  • Participate in change management and communication initiatives to drive understanding and adoption of new programs or policies.

Requirements:

Skills

  • Proficiency in Excel, Word and PowerPoint
  • Intermediate in data analysis and problem-solving
  • Detail-oriented

Knowledge

  • Degree in Human Resource, Business, Management, or related field
  • Foundational understanding of compensation and benefits laws, regulations, and compliance requirements
  • Total Rewards certification (e.g., CTRS, CTRP) is an advantage

Experience

  • 2 to 3 years of hands-on experience in performance management, rewards, or employee benefits
  • Experience with HR systems and or analytical tools

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