Executive (Complementary Business)

Job Purpose:

Plan and implement the Complementary Business (CBIZ) growth strategy for F&B business and other services partners at PETRONAS stations via business development, partners' expansion, account management and project management in order to optimize its income potential and maximize return on investment.

Principal Accountabilities:

Business Development & Expansion:

Plan and implement the CBIZ business strategy by execution of partners identification, selection, placement and growth strategy in order to optimize the overall income efficiency from partners throughout PETRONAS Stations.

Execute partners' expansion plan by identifying and proposing the right partners and location based on market segment and behavior which include site visits, negotiation with partners and market study in order to grow existing partner's outlets and introduce new partners/offerings at PETRONAS stations.

Account Management:

Plan and manage partners' account through development and monitoring of new & existing contract/agreements by ensuring relevant clauses are defined in the contract/agreements with partners are as per industry practice and current scenario requirements whilst review of partners' performance through the establishment of partners database according to each portfolio, monitoring partners' sales performance via monthly sales report and ensuring accuracy & timely issuance of invoice via SAP in order to protect MESRA business interest.

Project Management:

Manage CBIZ projects and execute project plan by monitoring project progress which includes conducting site meeting/visits, progress update meetings as well as managing internal and external stakeholders which includes partners, contractors, local authorities, project team and conduct viability study in order to ensure projects are completed within the given time frame.

Operation Management:

Manage partners' operational issues by conducting regular station visits to check on partners' outlet compliance and performance, meeting with partners, engagement with station dealers and Retail Area Manager as well as working closely with RSOD Territory Managers/Maintenance Engineer/Mesralink/external parties in order to ensure smooth business operations and enhance customers' experience at PETRONAS Stations.

Tar Management:

Monitor income from partners by ensuring billings are issued timely and accurately in order to ensure income is captured as well as monitor OD/TAR performance by engaging with partners on the payment collection to ensure all invoices are collected timely thus reducing risk to MESRA.

Job Requirements:

• Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.
• Minimum 5 years of experience in real estate leasing, property management, or a related field.
• Fluency in Mandarin is an advantage.
• Proven track record of successfully commercial or retail properties.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Excellent interpersonal skills and maintaining client relationships.
• Knowledge of local real estate market trends and regulations.
• Strong negotiation and communication skills.
• Good analytical and problem-solving skills.
• High impact presentation Skill
• Excellent skills in stakeholder Management

Personal Data Protection:

Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 ("Act"). Mesra Retail & Café Sdn Bhd ("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy.