Customer Success Specialist
5 days ago
Company Description
Teleperformance is a global leader in digital business services, dedicated to supporting communities, clients, and environmental sustainability. Our scalable solutions and local expertise enable us to partner with the world's leading brands. Through advanced, digitally-powered services, we help businesses streamline operations in impactful and sustainable ways. Teleperformance is committed to innovation and meaningful collaboration.
Role Description
This is a full-time hybrid role for a Customer Success Specialist (Mandarin) located in Iskandar Puteri, with an option for partial work-from-home flexibility. The role includes addressing customer inquiries, ensuring customer satisfaction, and providing exceptional support through various communication channels. Additional responsibilities involve analyzing customer needs, solving issues, and ensuring the continuous improvement of customer experiences.
Qualifications
- Strong Customer Service and Customer Satisfaction skills
- Excellent Communication skills, including proficiency in Mandarin and English
- Customer Support experience and a problem-solving mindset
- Analytical Skills for identifying customer needs and improving processes
- Ability to work collaboratively in a hybrid environment
- A degree or equivalent professional experience in customer-related roles is advantageous
-
Customer Success Specialist
3 days ago
Nusajaya, Johor, Malaysia TP Full timeCompany DescriptionTeleperformance is a global digital business services company. Our global scale and local presence allow us to support our communities, clients, and the environment positively. We provide the most advanced, digitally-powered business services to help the world's best brands streamline their operations in meaningful and sustainable...
-
Customer Support Specialist
3 days ago
Nusajaya, Johor, Malaysia TP Full time 20,000 - 30,000 per yearCompany DescriptionTeleperformance is a global digital business services company committed to empowering communities, clients, and the environment. Combining global scale with local expertise, Teleperformance delivers innovative, digitally powered solutions that help renowned brands optimize their operations. The company focuses on creating meaningful and...
-
Customer Service Specialist
5 days ago
Nusajaya, Johor, Malaysia Dimerco Express Full time 60,000 - 120,000 per yearJob ResponsibilitiesTo complete, monitor, and coordinate shipment arrangements (import/export) with internal teams and customers.To handle customer complaints and resolve issues promptly.To prepare and send invoices to customers in a timely manner for payment processing.Adhere to customers' standard operating procedures.To manage shipments and respond to...
-
Customer Service Representatives
5 days ago
Nusajaya, Johor, Malaysia Startek Full time 30,000 - 60,000 per yearSalary & Benefits:EPF & SocsoAnnual leavesMedical leavesQuarterly staff recognition and appreciationOffice EnvironmentStaff recognition and appreciationFree Shuttle Van back and forth to our officeYou will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue...
-
Logistics Specialist
5 days ago
Nusajaya, Johor, Malaysia Hirehub Management Full time 4,000 - 5,000 per yearJob Summary:Responsible for Warehouse operation supervising such as for standard manufacturing process, Pick/Pack/Ship Process in CNDC and the responsibility of the position shall also cover the same for the related affiliates of company, which can refer to the company organization chart.Job Description:Plan import and export logistics, coordinate with...
-
Sales & Client Sucess Assistant
3 days ago
Nusajaya, Johor, Malaysia MFP CLOUD SDN. BHD. Full time 30,000 - 60,000 per yearAbout This Role:As a Sales & Client Success Assistant, you'll work closely with the Management Support team to ensure that our client's needs are met and assist in executing Client Success processes. You'll help us build long-term relationships with our clients and turn Accounting Superhero's most engaged clients into vocal advocates of our service...
-
Aesthetic Doctor
5 days ago
Nusajaya, Johor, Malaysia REGEN LIFE (M) SDN BHD Full time 80,000 - 120,000 per yearJob RequirementsCandidate must possess at least a Bachelor's Degree in Medicine & Surgery or equivalent professional degree.Candidate must be registered with Malaysian Medical Council (MMC) and possess a valid Annual Practicing Certificate (APC).Exceptional communication skills, time management and customer service skillsPleasant personality and...
-
Marketing Executive
5 days ago
Nusajaya, Johor, Malaysia Vivo Food Sdn Bhd Full time 40,000 - 80,000 per yearJob Summary:The Marketing Executive role entails coordinating marketing and social media strategies to attract and engage potential customers. Responsibilities include overseeing advertising, communication campaigns, and events, as well as managing delivery platforms for promotions. Crafting compelling content for social media platforms like Facebook,...
-
Aesthetic Doctor
5 days ago
Nusajaya, Johor, Malaysia REGEN LIFE (M) SDN BHD Full time 120,000 - 250,000 per yearJoin Our Growing Aesthetic TeamOur clinic is currently rebranding and expanding into a more luxurious, service-focused aesthetic destination. We are dedicated to delivering premium care, exceptional results, and a personalised experience for every client.As part of our growth, we are looking for a passionate doctor who shares our vision in beauty, wellness,...
-
Senior Buyer
5 days ago
Nusajaya, Johor, Malaysia Transpak Worldwide Sdn Bhd Full time 900,000 - 1,050,000 per yearPosition Summary:The Senior Buyer leads the strategic sourcing strategies that deliver economic and cost efficiencies, supply assurance and quality for TransPak needs. The Senior Buyer works across departments to deliver maximum value to internal customers. This role reports to the Procurement Commodity Manager and provides the opportunity to make your mark...