Quality Assurance Executive

Required Qualifications

• Minimum Degree or equivalent in aviation related field
• Minimum 3 years working experience in similar or other industries
• Experience with Part 145 Maintenance Organization Regulatory Requirement is preferred
• Familiar with ISO 9001 or AS9110 quality management system
• Preferably attended internal quality audit course and/or lead auditor course is an added advantage
• Knowledge of Quality Tools such as Measurement System Analysis (MSA), Process Failure Mode and Effects Analysis (PFMEA) and Statistical Process Control (SPC) is an added advantage
• Good technical report writing skills
• Good problem solving and decision making skills
• Good interpersonal skills and able to work cohesively with other stakeholders
• Good communication skills, both verbal and written in English and Bahasa Melayu
• Good computer skills especially with Microsoft Office i.e. Word, Excel, PowerPoint, etc

Personal Qualities

· Detail oriented: Maintains precision and accuracy in identifying and addressing quality discrepancies

· Analytical Thinking: Demonstrates strong problem-solving skills to analyze root causes and implement effective solutions

· Effective Communication: Clearly conveys technical quality requirements to cross-functional teams and stakeholders

· Process-Oriented: Develops and adheres to systematic workflows to ensure consistency and compliance with regulations

Main Responsibilities

·       Responsible for Quality System/Technical Documentation Control/Product Quality related tasks.

·       Quality System related tasks consist of Internal Audit Compliance, Safety Management System, Maintenance of Documentation & Procedure, Company Authorization, Aviation Authority Regulatory Compliance & Customers Liaison and Vendor Management

·       Technical Documentation related tasks include Administration Control of OEM Data & Access, Airworthiness Directive Updates, Quality Records (Regulatory/Company), Control of Standards and Control of Technical Publications (VRS, TO, Others)

·       Product oriented related tasks includes Customer Complaint Management, Technical Investigation, Inspection oversight (Certifying Staff and Inspectors) (including Certifying Staff/Inspector Technical Training Requirements) and Implementation of Product Quality Requirements

General Functions

·       Performs Quality Assurance duties and functions of quality system/technical documentation control/product quality as outlined in sections below.

·       Perform any task as required by Quality Assurance Manager or any other person designated by him or her

·       Comply and support Environmental Health & Safety policies, rules and regulations at all times

Specific Functions

Quality Management Systems (QMS)

·       Perform quality oversight per planned and ad-hoc internal audit, spot check and report non­compliances and deviations

·       Assist QA Section Manager to coordinate and perform audit activities per regulatory authorities and ASSB's customer requirement

·       Assist Section Manager to maintain Company Quality System and ensure all maintenance approvals held by ASSB is valid at all time

·       Monitor the completion of CARs and provides follow-up check to monitor compliance with recommended remedial action

·       Generate/ evaluate root cause analysis, corrective/ preventive actions

·       Ensure Company's MPM, QAR and Forms Manual are updated as per requirement

·       Quality monitoring and performing on-site audit to supplier and sub-contractor

·       Conduct Company Authorization Examinations and regulatory trainings to employees

·       Assist Product Quality as of when necessary

·       Prepare monthly, weekly as well as technical investigation reports

Technical Documentation Control

·       Maintain an effective and efficient administrative system for the control of documents and maintenance records

·       Notify QAM, EM and engineers of receipt of new documents and revision of OEM Manuals (raise evaluation form)

·       Upkeep and maintenance of Quality System Manual and Procedure

·       Liaise closely with Line Controllers for the timely transfer of Routing Cards and ARCs to the Document Control Center

Product Quality

·       Provide quality oversight on Certifying Staff and Inspection related activities

·       Assist in Maintenance Data (PI, EI, SI, TWI and Routers) review

·       Perform audit, spot check and report non-compliances and deviations

·       Monitor completion of SNCs/ investigation reports and provides follow-up check to monitor compliance with recommended remedial action

·       Generate/ evaluate root cause analysis, corrective/ preventive actions

·       Identify opportunities for quality system and quality process improvements to improve the quality of the end-product

·       Evaluate and validate process validation protocols (such as FAI, NPI, Deviation Management, MMI, PCN, etc), reports, and results prepared by engineers to ensure compliance with quality standards and regulatory requirements

·       Provide Expert Guidance: Act as a key resource in identifying gaps or inconsistencies in validation processes and recommend improvements to enhance quality outcomes

·       Evaluate MSA studies conducted by engineering teams to ensure measurement systems are accurate, precise, and capable of supporting quality objectives

·       Prepare monthly, weekly as well as technical investigation reports