Customer Service

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Position: Customer Service Advisor I (Japanese Speaker – N1)Location:Cyberjaya, Selangor, MalaysiaBusiness Hours:Rotating shift (7:00 AM – 10:30 PM)Working Time:8 hours working + 1 hour lunch + 30 mins breakBusiness Days:Monday – Sunday (5 working days, 2 days off)Language:Japanese (N1 Certified) OnlyMandatory Requirement: Candidate must relocate to...

JOB VACANCYPOSITION - CUSTOMER SERVICE (SHIPPING)LOCATION - BOTANIC KLANGSALARY - RM Job Scopes:Handle inbound customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAssist customers with the coordination and tracking of shipments, providing regular updates on the status of their...

JOB VACANCYPOSITION - CUSTOMER SERVICE LOGISTICLOCATION - KLANGSALARY - RM Responsibilities:Develop and maintain strong working relationship with customers.Efficiently respond to customer feedback and requests.Shipment booking and follow up the closing with shipping liner.Requirements:Preferred female candidates.Minimum SPM and fresh graduate are encouraged...

To understand the respective customer's business operations, processes and needs by knowing the PICs and their respective areas of operations for communication and decisions.Act on behalf of customer to demand performance excellence from internal ops teams by Investigation into service failures and feedback to customer of propose solutions.To work closely...

JOB RESPONSIBILITIES:Responsible to confirm with clients and make records of shipment.Responsible to make booking with shipping lines for weekly shipment movement i.e: confirm freight and container movement for the week.Make arrangement with Transport Dept for collection and delivery of cargo to warehouse. Stick "damaged" sticker on the cargo.Ensure...

Customer Service & Documentation ExecutiveNVOCC or Freight Forwardingcustomer support from booking till billingfluent in documentation for shipping is a plusQualification:minimum SPM graduate or equivalent1–2 years of relevant working experience preferredable to communicate in English, Chinese & Bahasa Melayufresh graduate are encourage to applyJob Type:...

JOB RESPONSIBILITIES:Customer Handling: Greet customers professionally and understand their service or repair needs.Record customer complaints accurately and ensure clear communication to the technical team.Provide repair estimates, service recommendations, and obtain customer approval prior to job commencement.Service Coordination: Coordinate with...