Banking Customer Service

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia CXL Group Sdn Bhd Full time 24,000 - 72,000 per year

Banking Customer Service - Immediate Hiring

Working Hours : Monday - Sunday / 24/7 Rotational Shift

(2 day off rotational - based on duty roster)

Intake : Immediate Hiring - August 2025

Location : Masjid Jamek

Basic Salary : RM2,500 + RM300 (Allowance)

Intake Date : Immediate

Job Description:

  • Attracts potential customers by answering product and service questions; suggesting information about other banking products and services
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirement:

  • Candidate must possed Degree in Business Administration/Studies/Muamalat/Banking.
  • Training will be provided
  • Required Language(s) : Bahasa Malaysia, English (Fluent)
  • Willing to work in contract duration (3 months contract / renew based on performance).
  • Malaysian Citizen only
  • Able to commit working in shift (24/7 rotational shift)
  • Shift Rotation / Rotational Off day

7am - 4pm

9am-6pm

1pm-10pm

10pm-7am

  • Good communication skill and computer literacy especially Microsoft office
  • Experience in banking call center is added advantage.
  • Preferable someone currently not working and able to commit immediately.

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