Digital Sales Development Executive

2 weeks ago

Penang, Malaysia Exabytes Network Sdn Bhd Full time 40,000 - 60,000 per year

Kickstart Your Career in Sales – Exciting Opportunity in Penang ?

Fresh grads, this is your chance to shine Join us as a Digital Sales Development Executive and step into a dynamic role where you'll learn, grow, and excel. No experience? No problem We're here to guide you every step of the way.

What You'll Do…

  • Handling Incoming Inquiries: Respond promptly to customer inquiries through various channels such as Helpdesk, Live Chat, and Phone Support, ensuring a high level of customer satisfaction.
  • Following Up on Existing Leads: Proactively follow up with potential clients and existing leads to nurture relationships and close sales opportunities.
  • Customer Success: Build and maintain strong customer relationships post-sale, delivering exceptional after-sales support and identifying upsell and cross-sell opportunities.
  • Consistently Achieve and Exceed Sales Targets: Consistently achieve or exceed assigned monthly, quarterly, and annual sales targets.
  • Weekly Sales Reporting: Collect and consolidate sales data from various sources on a weekly basis. Develop and maintain accurate and up-to-date sales reports and dashboards.

What We're Looking For…

  • Educational Qualification: A diploma or higher qualification in a relevant field, with proficiency in English.
  • Join Our Team: Recent graduates with a passion for sales and technology are encouraged to apply.
  • Communication: Strong ability to communicate effectively, both verbally and in writing, to clearly convey ideas and build rapport with customers.
  • Experience: Hands-on experience in managing customer inquiries through live simulations or real-world scenarios.
  • Upselling Skills: Proficiency in identifying opportunities to upsell and cross-sell products to enhance customer value and increase sales.

Join Us:

  • Contributing to Company Growth: Be a key player in driving our company's growth and success.
  • Rewarding Remuneration Structure: We offer a competitive salary, commissions, and attractive benefits to recognise your contributions.
  • Empowering Customer Success: Experience the fulfilment of helping customers achieve their goals and grow their businesses digitally.
  • Unlock Your Sales Potential: Build a successful and rewarding sales career with opportunities for continuous learning and growth.
  • Teamwork Makes the Dream Work: Work in a collaborative and supportive team atmosphere where your contributions are valued, and teamwork is encouraged.

Be Part of Our Growth Journey, Score Great Perks, and Build a Fun Sales Career with a Supportive Team

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