Senior Credit Controller

2 days ago

Puchong New Village, Malaysia Golden Whale International Sdn Bhd Full time 72,000 - 84,000 per year

We are seeking a responsible and proactive Senior Credit Controller to manage customer accounts and drive timely collections. This role plays a vital part in ensuring healthy company cash flow and minimizing credit risk.

Key Responsibilities:

  • Lead and manage the credit control function, overseeing a portfolio of key accounts and ensuring timely collection of receivables.
  • Develop and implement credit risk policies, ensuring alignment with the company's risk appetite and financial objectives.
  • Conduct in-depth credit assessments for high-value or high-risk accounts, making strategic decisions on credit terms and limits.
  • Present credit exposure analysis, cash flow forecasts, and aging reports to senior leadership with actionable insights.
  • Drive collections strategy, managing escalations and personally handling complex or sensitive customer accounts.
  • Liaise closely with Sales, Legal, and Operations to support commercial decisions and resolve contractual or billing disputes.
  • Lead the preparation of bad debt provisions and support external audits with credit-related documentation and analysis.
  • Oversee and coordinate legal recovery processes, including liaising with external legal counsel when necessary.
  • Mentor and guide junior credit controllers, driving continuous improvement, efficiency, and professional development.
  • Ensure compliance with local and international credit, financial, and data protection regulations.

Requirements:

  • Bachelor's Degree in Accounting, Finance, Business, or related field (professional certification such as CPA, ACCA, or CICM preferred).
  • Minimum 5+ years of progressive experience in credit control or accounts receivable, including at least 2 years in a leadership or senior role.
  • Proven expertise in credit risk assessment, commercial negotiations, and high-value debt recovery.
  • Strong leadership skills with the ability to influence stakeholders at all levels.
  • High proficiency in Microsoft Excel, financial reporting, and ERP/accounting systems (e.g., SAP, Oracle, NetSuite).
  • Excellent communication, negotiation, and decision-making skills.
  • Strong analytical mindset with attention to detail and the ability to manage competing priorities under pressure.
  • Experience with cross-border customers, international credit terms, and legal debt recovery frameworks is highly advantageous.

What We Offer:

  • Career growth opportunities
  • Supportive team environment

Office Location:

  • No. 39, Jalan TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor.

Job Type: Full-time

Pay: RM6, RM7,000.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Do you have own transport?
  • How much is your expected salary?

Experience:

  • Credit Controller: 2 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

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