functional consultant

2 weeks ago

Kajang, Selangor, Malaysia Fit Pioneer Resources Full time 60,000 - 120,000 per year

About the Role

We are seeking an energetic and forward-thinking Functional Consultant with strong expertise in Microsoft Dynamics 365 Business Central (BC) and proven presales experience. The ideal candidate will have 3–5 years of ERP functional consulting experience and a passion for helping clients transform their operations through technology.

This role offers a unique opportunity to work across both consulting and presales functions, engaging directly with clients to design, implement, and deliver impactful business solutions.

Key Responsibilities

Client Engagement & Presales

  • Collaborate with the sales team on presales activities, including product demonstrations, presentations, and responses to RFPs/RFIs.
  • Understand client business needs and propose tailored Business Central solutions that align with strategic goals.
  • Develop solution proposals, scoping documents, and Statements of Work (SOW).

Requirement Gathering & Analysis

  • Conduct workshops and discovery sessions with clients to gather and document business requirements across finance, supply chain, inventory, and reporting functions.
  • Translate business needs into detailed Business Requirement Documents (BRDs) and map them against BC capabilities.

Solution Design & Configuration

  • Configure and customize Business Central modules to meet client requirements while adhering to industry best practices.
  • Work closely with technical teams to support integrations, customizations, and reporting needs.
  • Ensure solution design supports efficient accounting, finance, and operational processes.

Project Delivery & Implementation

  • Manage and support the full project lifecycle — from design and configuration to testing, UAT, Go-Live, and post-implementation support.
  • Monitor project deliverables to ensure on-time, within-scope, and high-quality outcomes.
  • Document and manage change requests, ensuring proper alignment with client expectations.

Testing, Training & Support

  • Develop and execute UAT test cases with clients.
  • Conduct end-user training sessions and prepare comprehensive training materials.
  • Provide proactive post-implementation support and ensure client satisfaction.

Continuous Learning & Collaboration

  • Stay updated with the latest features and developments in Microsoft Dynamics 365 Business Central and the wider Dynamics ecosystem.
  • Recommend new technologies and practices to enhance client solutions and internal processes.
  • Collaborate with team members and mentor junior consultants when required.

Key Requirements

  • Bachelor's Degree in Accounting, Finance, Information Technology, or related field.
  • Minimum 
    3–5 years of experience
     as a Functional Consultant with hands-on expertise in 
    Microsoft Dynamics 365 Business Central (BC)
    .
  • Proven 
    presales experience
    , including client demos, proposal preparation, and solution presentations.
  • Strong understanding of finance, accounting, and business process workflows.
  • Excellent analytical, problem-solving, and communication skills.
  • Proactive, adaptable, and passionate about continuous learning and technology innovation.
  • Ability to engage effectively with both business and technical stakeholders.

Why Join Us?

  • Opportunity to work on 
    end-to-end Business Central implementations
     across multiple industries.
  • Exposure to both 
    consulting and presales functions
     for a well-rounded professional experience.
  • Collaborative and innovative work culture that values growth, initiative, and continuous improvement.
  • Clear career development path toward 
    senior consulting and leadership roles
    .

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