Service Operation Centre

Position: Service Operation Centre (SOC) - Monitoring

Position Level: Staff/Officer

Job Type: Security Officer

Job Category: Tech

Employment Status: Contract (12 months Renewable)

Working Hours: 2 Shifts (7AM - 7PM and 7PM - 7AM (Shift rotation))

Work Base: Subang Hitech

Industry: Telecommunication

Salary: MYR 3,000 – 3,700 (Gross)

Education: Bachelor - Telecommunications/Computer Science

Experience: 1 - 3 Years

Language: English, Malay

Nationality: Malaysian Only

Age Requirement: 23–35 years

Job Description

The Security Operations Centre (SOC) Analyst is responsible for monitoring and defending an organization's network infrastructure, applications, and systems from security breaches. The SOC Analyst identifies potential threats, investigates suspicious activities, and ensures the security and stability of the organization's IT systems. This role requires keen attention to detail, strong analytical skills, and an ability to work effectively under pressure.

• Monitor Security Alerts: Continuously monitor security systems and dashboards for potential security incidents or anomalies across the network, endpoints, and systems.
• Incident Response: Respond to and investigate security incidents, working to contain and mitigate threats. Perform triage and escalation as necessary.
• Threat Intelligence: Stay updated on the latest cybersecurity threats, vulnerabilities, and trends. Apply threat intelligence to improve security monitoring and response efforts.
• Log Analysis: Analyze and correlate logs from various security tools (e.g., firewalls, IDS/IPS, SIEM) to identify suspicious activity.
• Security Event Investigation: Conduct in-depth investigations into potential security incidents and provide timely and accurate incident reports.
• Collaboration: Work closely with internal teams (IT, Network, and Development) and external partners (vendors, authorities) to respond to and mitigate security threats.
• Documentation and Reporting: Maintain accurate records of security incidents, responses, and resolutions. Generate regular security reports for management.
• Compliance: Ensure that security monitoring practices align with regulatory and compliance requirements (e.g., GDPR, HIPAA, PCI-DSS).
• Continuous Improvement: Contribute to the development and improvement of security processes, procedures, and tools.

Requirements

• Education: Bachelor's degree in Computer Science, Information Security, or related field (or equivalent work experience).
• Experience: Previous experience in cybersecurity, IT security operations, or a SOC environment preferred.
• Technical Skills:
• Experience with SIEM (Security Information and Event Management) systems such as Splunk, ArcSight, or QRadar.
• Familiarity with network protocols, firewalls, intrusion detection systems (IDS), and other security technologies.
• Strong understanding of network security principles and attack vectors (e.g., DDoS, phishing, malware).
• Certifications: Splunk and SOC Analyst
• Problem Solving: Strong analytical and problem-solving skills with the ability to work under pressure.
• Communication: Good verbal and written communication skills, with the ability to articulate complex security issues to non-technical stakeholders.

Job Type: Contract

Contract length: 12 months

Pay: RM3, RM3,700.00 per month

Benefits:

• Health insurance

Application Question(s):

• Can you work in Shifts?
• Do you have experience with SIEM (Security Information and Event Management) systems such as Splunk, ArcSight, or QRadar.
• Are you familiarity with network protocols, firewalls, intrusion detection systems (IDS), and other security technologies.
• Do you have strong understanding of network security principles and attack vectors (e.g., DDoS, phishing, malware).

Education:

• Bachelor's (Preferred)

Experience:

• SOC Engineer: 3 years (Required)

Work Location: In person