Customer Service Officer

1 day ago


Ipoh, Perak, Malaysia speed line logistic m sdn bhd Full time 24,000 - 26,400 per year
Job Description
  • handle incoming and outgoing telephone calls
  • handle all inbound and outbound documentation
  • oversea and responsible for customer deliveries and pickup collection
  • handle and resolve customer queries/complaints effectively
  • Liaise with freight carriers, customs brokers, warehouse teams, and suppliers to coordinate shipments.
  • Monitor shipment movements, and report on service efficiency.

  • able to perform administration duties - sorting documentation

Job Details

Job Info & Requirement

Contract Type

Contract

Job Type

Non-Executive

Experience Level

1-3 years

Job Categories

Customer Svc/Call Centre

Minimum Education Required

  • min Diploma in related field - Min 2 years of experience in courier/logistic field - Proficiency in Microsoft Office - Ability to work independently with supervision - good communication skills

Language Required

English, Bahasa Malaysia, Others

Nationality Preferred

Malaysians Only

Gender Preferred

All Genders

Own Transport

Car/Van

Salary & Other benefits

Salary

RM 2,000 to RM 2,200 per month

Other Benefit (Optional)

  • overtime - incentive base on performance - Medical benefits - EPF Socso EIS

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