Admin cum Customer Service

2 weeks ago

Ipoh, Perak, Malaysia RIPCOL INDUSTRIES SDN BHD Full time 21,000 - 42,000 per year

What You'll Do:

  • Create and maintaining debtors and creditors information in the system consistently and correctly
  • Responding and attend to customer inquiries and needs promptly to meet their satisfaction
  • Assisting in the order processing, payment collection and delivery as requested and quoted accordingly
  • Liaising with the logistic company on the import and export clearance and documentation processing in par with the government regulation
  • Plan, track and manage the delivery to customers' place timely by coordinating with the transportation/forwarding companies to ensure the requested delivery date is meet
  • Coordinating with the factory on the incoming and outgoing products
  • Keep logs and records of the warehouse stock, executed and pending sales orders as well as purchase orders.
  • To perform day to day procurement activities including materials planning, purchasing, delivery follow up, good receiving and invoicing documentation.
  • Perform critical inventory tasks by updating the stocks level to respective superior frequently and assisting in the purchasing as required.
  • Involving and assisting in managing the day-to-day operations of the office by supporting the administrative works given.

What We're Looking For:

  • High school diploma, associate or bachelor degree or equivalent in business admin or relevant field
  • Proven customer support experience for minimum of 2 years' relevant work experience in industry or field
  • Language: Fluent in English, Malay and Mandarin, role requires to deal with Mandarin speaking clients.
  • Excellent computer skills including Microsoft Office

Job Types: Full-time, Permanent

Pay: RM2, RM3,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Experience:

  • Admin & Customer Service: 2 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

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