Admin cum Customer Service Executive

2 weeks ago

Ipoh, Perak, Malaysia 3b512b21-72cc-40c0-b629-4b3e9bd5776b Full time 40,000 - 60,000 per year

What You'll Do:

  • Create and maintaining debtors and creditors information in the system consistently and correctly
  • Responding and attend to customer inquiries and needs promptly to meet their satisfaction
  • Assisting in the order processing, payment collection and delivery as requested and quoted accordingly
  • Liaising with the logistic company on the import and export clearance and documentation processing in par with the government regulation
  • Plan, track and manage the delivery to customers' place timely by coordinating with the transportation/forwarding companies to ensure the requested delivery date is meet
  • Coordinating with the factory on the incoming and outgoing products
  • Keep logs and records of the warehouse stock, executed and pending sales orders as well as purchase orders.
  • To perform day to day procurement activities including materials planning, purchasing, delivery follow up, good receiving and invoicing documentation.
  • Perform critical inventory tasks by updating the stocks level to respective superior frequently and assisting in the purchasing as required.
  • Involving and assisting in managing the day-to-day operations of the office by supporting the administrative works given.

What We're Looking For:

  • High school diploma, associate or bachelor degree or equivalent in business admin or relevant field
  • Proven customer support experience for minimum of 1-2 years' relevant work experience in industry or field
  • Language: Fluent in English, Malay and Mandarin, role requires to deal with Mandarin speaking clients.
  • Excellent computer skills including Microsoft Office

Job Types: Full-time, Permanent

Why Join Us?

  • Opportunities for growth and career advancement
  • Supportive team culture and collaborative environment
  • Exposure to end-to-end accounting processes and real business impact
  • Continuous learning and development opportunities

Benefits:

  • Competitive Salary Package - Based on experience and qualifications
  • Professional Development - Training opportunities, certification support, and skills upgrading
  • Comprehensive Benefits - EPF, SOCSO, medical coverage, and annual leave
  • Work-Life Balance - Regular working hours and supportive team environment
  • Performance Recognition - Merit-based salary reviews and bonus opportunities

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