Restaurant Manager

2 weeks ago

Johor Bahru, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full time 60,000 - 80,000 per year

Job Description

Job Responsibilities:

  • Oversee and manage the overall daily operations of the restaurant to ensure smooth and efficient service.
  • Implement and maintain service standards, operating procedures, and hygiene policies.
  • Supervise staff appearance, performance, and service quality.
  • Handle guest complaints promptly and ensure customer satisfaction.
  • Prepare duty rosters, training schedules, and conduct performance evaluations.
  • Communicate closely with the kitchen to ensure food quality and timely service.
  • Manage restaurant inventory, wastage, and ordering requirements.
  • Assist in setting sales targets and developing promotional activities to increase revenue.
  • Prepare daily operation reports and assist in cost control analysis.
  • Ensure the restaurant environment is clean, comfortable, and complies with food safety regulations.

Job Requirements:

  • Minimum 2–3 years of experience in a supervisory or managerial role within the F&B industry.
  • Strong knowledge of restaurant operations and customer service principles.
  • Excellent leadership, communication, and team management skills.
  • Able to work under pressure in a fast-paced environment.
  • Good command of English and Chinese (Malay language is an added advantage).

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