Microsoft 365 Specialist

3 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Adventus Full time
Key Responsibilities / What are expected to do:
  • Provide expert technical policy consultancy on Microsoft 365 solutions to clients, advising on compliance, best practices, and optimal implementation strategies.
  • Administer and manage the full Microsoft 365 suite including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform.
  • Oversee and optimize device and application management using Microsoft Intune (Endpoint Manager).
  • Manage Azure AD / Entra ID, including conditional access, group management, and identity governance.
  • Implement and maintain security baselines and policies using Microsoft Defender for Endpoint and Defender for Office 365.
  • Troubleshoot and resolve issues related to user access, device compliance, and service performance.
  • Plan and execute migrations (on-premises to cloud or tenant-to-tenant) when required.
  • Collaborate with IT security, network, and service desk teams to ensure secure and seamless user experience across M365 platforms.
  • Stay updated with new Microsoft 365 features and recommend adoption strategies aligned with business needs.
  • Document configurations, policies, and operational procedures to ensure consistent management practices.
  • Provide Level 3 support and mentoring to junior administrators or support staff.
Requirements:

Education & Experience:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Technical Skills:

Familiarity in:

  • Microsoft Intune / Endpoint Manager
  • Azure AD (Entra ID)
  • Exchange Online administration
  • Teams, SharePoint Online, and OneDrive management
  • Microsoft Defender for Endpoint and Defender for Office 365
  • Good understanding of PowerShell scripting for automation and reporting.
  • Familiarity with hybrid environments (AD Connect, Exchange Hybrid) is a plus.
  • Knowledge of Microsoft 365 licensing models, compliance, and data protection policies.

Soft Skills:

  • Strong analytical, troubleshooting, and communication skills.
  • Able to work independently and collaboratively in a fast-paced environment.
  • Proactive in identifying improvements and implementing best practice.

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