Sales Assistant

1 day ago

Klang, Selangor, Malaysia Auto Friend Parts (M) SDN. BHD. Full time

Working Days: 5.5 days per week (Saturday half day, 8:30 AM – 12:30 PM, 1:30 PM – 5:30 PM)

Job Responsibilities:

  1. Answer incoming customer inquiry calls and provide customer consultation and support via phone and online channels.

  2. Assist in publishing product information on the company website during the initial phase

  3. Assist with social media operations, posting product-related content on platforms such as Facebook

  4. Manage product entries, inventory adjustments, and order processing in the sales system

  5. Organize and maintain sales documents and customer records

Requirements:

* Proficient in basic computer skills (e.g., Microsoft Office)

* Good communication skills; fluent in English and able to communicate in Chinese

* Have an internet marketing mindset and a basic understanding of online customer acquisition funnels, with a willingness to learn and improve

* No specific educational requirement; relevant experience preferred

* Responsible, organized, and willing to learn

Benefits:

* EPF (Employees Provident Fund)

* SOCSO (Social Security Organization)

* Eligible for a year-end bonus of one month's salary or above after one year of service.

* Comfortable and supportive working environment

Incentives:

Incentives will be provided for each new customer acquired through online channels or online inquiries, where the customer service staff is responsible for handling and successfully converting the customer. A new customer refers to a first-time customer who completes a valid purchase.

Additional performance-based incentives will be provided for all orders that are successfully delivered and fully paid, regardless of whether the customer is new or existing.

Incentives are calculated on a monthly basis.

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