Customer Service

Job OverviewThe Customer Service Lead is responsible for managing all aspects of guest relations and support, ensuring a seamless, responsive, and high-quality experience for all passengers and partners engaging with the company off-ship. This role oversees the entire customer-facing communication ecosystem—including helpdesk, ticketing, inquiries,...

Job OverviewThe Customer Service Executive serves as the first point of contact for guests, partners, and travel agents in all customer-facing communications. This role is responsible for handling inquiries, bookings, complaints, and feedback through phone, email, and digital channels, ensuring every interaction reflects the company's hospitality standards...

_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Role DescriptionThis is a full-time, on-site role located in Johor, Medini 9 for a Customer Service Quality Analyst (Mandarin/Cantonese). The primary responsibilities include monitoring and evaluating the quality of customer service interactions to ensure standards are met. The role involves analyzing customer satisfaction data, identifying areas for...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...