Head, Credit Scoring

Job Title: Head, Credit Scoring & Limit Management (Corporate Functions)

Location: Kuala Lumpur

Employment Type: Permanent

Domain: Corporate Functions / Banking Risk Technology / Credit Systems

About the Role

We are looking for an experienced Head, Credit Scoring & Limit Management to lead risk technology initiatives across Corporate Functions. This role partners closely with business owners, risk teams and technology groups to ensure high-quality delivery of credit scoring, risk systems and limit management solutions.

You will oversee technology operations, shape IT governance and policies, manage end-to-end credit risk system enhancements, and serve as the primary point of contact to front-line business units. The role requires strong leadership, strategic planning, and the ability to deliver solutions that improve credit decisioning, regulatory compliance and operational efficiency.

Key Responsibilities1. Technology Strategy & Execution

• Partner with business stakeholders to understand requirements and translate them into technology solutions.
• Lead end-to-end design, development and implementation of credit scoring & limit management systems.
• Establish IT policies, governance standards and procedures aligned with corporate strategy.
• Analyse business and system needs across departments and ensure technology roadmaps meet organisational goals.
• Oversee technology operations, system stability, and performance metrics.

2. Solution Design & Implementation

• Lead solution identification, feasibility studies, and system enhancements.
• Ensure solutions adhere to industry best practices, regulatory requirements, and internal standards.
• Drive continuous improvement initiatives that elevate system efficiency, credit accuracy, and automation levels.
• Ensure integration and alignment with enterprise risk, credit, and regulatory frameworks.

3. Stakeholder Management

• Act as the single point of contact for business units on credit risk systems and digital initiatives.
• Manage stakeholder expectations from operational teams to senior leadership.
• Facilitate clear communication on project progress, risks, challenges and system readiness.
• Build trusted partnerships with risk, credit, operations, compliance and audit functions.

4. Project & Change Management

• Lead multiple complex projects simultaneously in a dynamic environment.
• Apply structured project management methodologies to ensure delivery on time, within scope and budget.
• Drive adoption of new systems, upgrades and enhancements through effective change management.
• Conduct impact assessments, readiness checks and system deployment planning.

Required Skills & Experience

• Strong analytical, problem-solving and implementation skills.
• Experience managing transformational initiatives across large and complex organisations.
• Solid understanding of Banking Risk, credit processes, and risk management frameworks.
• Sound knowledge of local laws and regulations relating to banking risk, credit policy and regulatory reporting.
• Ability to identify patterns, trends and hidden issues in complex environments.
• Basic to intermediate understanding of banking products, limit structures and credit facilities.
• Strong verbal and written communication skills.
• High integrity, professionalism and ability to work independently with minimal supervision.
• Proven experience in successful implementation or management of Banking Risk Systems, particularly in financial institutions or large enterprises.

Certifications (Preferred)

• Program / Project Management, Agile, Scrum, or ITIL certifications.
• Certifications related to Banking Risk (e.g., FRM, CRM, CRC, CRP) are an added advantage.

Key Performance Indicators

• Successful and timely delivery of credit scoring and limit management initiatives.
• Stakeholder satisfaction and engagement across Corporate Functions.
• Regulatory compliance and improved audit outcomes.
• Efficiency improvements, system stability and operational impact.
• Quality of risk system enhancements and minimisation of defects.
• Effective risk identification, issue management and continuous improvement results.

Why Join Us?

• Lead enterprise-level credit scoring and limit management initiatives.
• High-impact role influencing risk technology across Corporate Functions.
• Opportunity to shape and modernise the organisation's risk systems landscape.
• Work with senior stakeholders across risk, credit, operations and technology.

Job Types: Full-time, Permanent

Pay: RM10, RM50,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• citizen of Malaysia
• Worked or working as Head, Credit Scoring & Limit Management
• Banking domain experience

Work Location: In person