Ecommerce Product Manager/Scum Master

2 weeks ago

Petaling Jaya, Selangor, Malaysia Bray Leino Splash (formerly Splash Interactive Group) Full time

Agile Product Manager/Scrum Master Year Contract - Remote role based on Singapore time zone)

We are seeking a Product Manager to lead our product development team in identifying opportunities and developing digital solutions for a client's eCommerce platform. The ideal candidate will have three to five years of experience in digital product and agile project management, preferably with some years in eCommerce.

This person must have a customer-first mindset, good understanding of back-end and front-end programming languages. The role requires a candidate who has excellent analytical, organizational, and communication skills for working with the client and our development team. This is a client-centric role, working to translate the needs of users into digital business opportunities for the client's eCommerce business.

Objectives of this role

  • Drive strategies and long-term vision to build best-in-class ecommerce platform
  • Craft a product vision (short- and long-term) and convert it to concrete strategy
  • Partner with client business owners and internal cross-functional teams to build a product roadmap and backlog that will be support the client's business objectives, including multi-lingual, multi-national roll-out.
  • Manage cross-functional teams throughout the agile process (sprint planning, daily standups review, retrospective) to deliver each sprint according to the backlog for the product roadmap.
  • Manage client expectations around the agile delivery process.

Responsibilities

  • Undertake requirements discovery, documentation (user story writing), feature development and user acceptance testing
  • Partner with cross-functional teams to ensure alignment on feature development and prioritization to manage backlog delivery for the ecommerce platform
  • Partner with client's product champion, staff and stakeholders to manage expectations, expedite escalations and maintain client satisfactory outcomes.
  • Monitor and evaluate product performance to facilitate continuous iteration and improvement

Required skills and qualifications

  • 3-5 years experience working for a digital agency in both digital project manager (agile scrum master) and digital product manager roles
  • Strong analytical, prioritization, and negotiating skills
  • Experience in customer-centric design, usability and data collection and feedback for improvement
  • Passion for building great products to solve customer and business problems

Preferred skills and qualifications

  • Bachelor's degree in business, computer science, information systems, user experience design or related field
  • Experience with Sitefinity, uCommerce or other CMS/eComm platforms.
  • Strong communications skills.

A little about us…

Bray Leino Splash is a Creative and Technology Digital Marketing Agency who's been in business for 25 years.

Based in Singapore with offices in Kuala Lumpur, Ho Chi Minh City and India, we have over 80 professionals trained in data, UX, visual design, story-telling and technology dedicated in helping our clients acquire, engage, retain and build meaningful relationships with their customers.

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