Order Processing and Technical Coordinator

1 day ago


Petaling Jaya, Selangor, Malaysia IHH Healthcare Sdn Bhd Full time 24,000 - 36,000 per year
  1. Documentation preparation – GP & Hospital CS

  2. Ensure accurate documentation, keying in & filing of documents. (ie, Quotation, Sales Order, Work order, T&C, PPM, CSR or CS related documents).

  3. Ensure all Quotation or Sales order are accurate according to latest pricing, marketing campaign, or customer category.

  4. Post sales support – Repair & Tracking of Status

  5. Liaise with Technical team & supply chain in regards to accessories, parts, equipment warranty claim.

  6. Assist, track and coordinate with customer/ sales agent to resolve after sales product issue.
  7. Ensure all equipment/item for repair tasks are all tracked till complete.
  8. Submit relevant report to supervisor when required.

  9. Customer Service

  10. Handling sales agents enquiries, customer enquiries, pre & post sales product related issue.

  11. Liaising with customer/ logistics to collect goods for after sales checking.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person



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