Event Executive

1 week ago

Malacca, Melaka, Malaysia ibis Melaka hotel Full time
  • Operate and maintain a computerized system (Opera) for responding, coordinating and tracking sales enquiries, bookings and availability.
  • Meet prospective clients for show arounds for private and corporate functions
  • Ensure a prompt and professional response and follow up on sales enquiries
  • Generate quotations for prospective bookings and timely follow ups
  • Liaise with clients in relation to coordinating the key details of their events
  • Coordinating with the operations team in relation to existing and new bookings
  • Monitor, coordinate and communicate event bookings, ensuring accuracy of billing information
  • Meet and greet all clients during the event phase and ensure the smooth running of it
  • Managing of customer feedback including responding to guest complaints and problems relating to weddings and events
  • Work closely with the other member of the events team
    •
  • Recognize and maximize revenue opportunities by up selling and offer enhancements to create outstanding events
  • Adhere to Health & Safety and other company procedures

As Events Executive, we expect from you:

  • Good service and interpersonal skills
  • Good presentation and communication skills (Written and Spoken English)
  • Proficient in Microsoft Office applications
  • Self-starter
  • Good problem-solving skills
  • At least 1 year experience in a similar capacity
  • Effective sales skills to up-sell products and services
    •
  • Knowledge of room set ups, menu planning, food presentation, wedding, banquet and event service operations.
  • A team player

Job Types: Full-time, Permanent

Pay: From RM1,800.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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