Students Services Senior Executive

7 days ago

Malacca, Melaka, Malaysia Unigeneration Sdn Bhd Full time

JOB SUMMARY

The Student Service personnel is involved on ground level day-to-day running of the Student Services department and performs a variety of coordination and administrative duties to provide effective and efficient services and ensure a positive and impactful student experience at university.

Key Responsibilities:

  • Act as Advisor for student clubs, including Student Council, to plan and execute engagements, events, and activities for students.
  • Manage and oversee University student sports activities for trainings, internal and external competitions.
  • Manage the student non-academic disciplinary investigation of student misconduct, and rule violation. To work along with the team and Head of Student Services Department.
  • Implement detailed assistance to students in order to help enhance student experience and manage Students in crisis- coordination of the University response in situations of personal crisis or community crisis.
  • To support in daily tasks and projects within the department including student liaison, events management, sports activities, orientations, engagements with students and disciplinary.
  • To assist in the management and development of overall student experience touch points for university.

JOB REQUIREMENTS

  • Must be a local Malaysian and has 5 years of experience in UG Student Management and Degree in relevant field.
  • Positive attitude and passionate about student engagements and ability to mitigate conflicts, issues and problem solve dynamically.
  • Good understanding and ability to create an uplifting customer service culture.
  • Ability to communicate with customers, colleagues, business contacts in a courteous and professional and diplomatic manner.
  • Creative, resourceful and customer focused.
  • Good planning, organizational and coordinating skills.
  • Ability to multitask and perform consistently to meet deadlines.
  • Ability to work independently in a fast-paced environment.
  • Background in event planning, student advisory, student activities and/or sports.
  • Able to work alongside with Students, Deans, faculty members, Support staff from other departments at university
  • Able to collaborate with government bodies, universities, service providers, coaches, competition organizers, parents/guardians and students from other universities.

Job Type: Full-time

Pay: RM5, RM7,000.00 per month

Work Location: In person

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