Sales Executive

2 weeks ago

Puchong New Village, Malaysia Empire Fitness Solution Full time 2,500,000 - 10,000,000 per year

JOB SCOPE — SALES EXECUTIVE (GYM EQUIPMENT DIVISION)

1. Sales & Revenue Responsibilities

  • Generate new business through cold calls, social media outreach, referrals, and walk-ins.
  • Prepare and deliver product presentations, quotations, and proposals.
  • Manage the full sales pipeline from prospecting to closing and after-sales support.
  • Maintain strong conversion rates and consistent monthly performance.

2. Daily & Monthly Activity Requirements

Daily Appointment Setup

  • Minimum 3 sales appointments per day (physical visit, Zoom, phone consultation, or showroom appointment).
  • Record all appointments (time, client name, type of visit).

Monthly Outreach Requirement

  • Conduct minimum 2 outreach setups per month, such as:
  • Corporate reach-out
  • Gym / fitness studio visits
  • School / university sports department outreach
  • Hotel & condominium fitness facility visits
  • Government or NGO engagement
  • Submit monthly outreach report with photos or meeting notes.

3. Client Relationship Management

  • Build long-term relationships with commercial gyms, corporate clients, fitness studios, hospitality industry, and home users.
  • Provide consultation on equipment selection, floor planning, and budgeting.
  • Respond to customer enquiries within 24 hours.
  • Handle complaints and coordinate after-sales service with technical teams.

4. Product & Market Knowledge

  • Master product specifications, features, pricing, and warranty information.
  • Stay updated on new equipment models and fitness industry trends.
  • Conduct on-site equipment demonstrations when required.
  • Understand competitor products to strengthen sales positioning.

5. Sales Reporting

  • Submit weekly and monthly sales reports to management.
  • Maintain accurate documentation of leads, appointments, outreach, quotations, and sales pipelines.
  • Monitor performance and propose strategies to achieve sales targets.

6. Site Visits & Coordination

  • Conduct site measurements and provide floor layout recommendations.
  • Coordinate with warehouse, logistics, and installation teams for delivery and setup.
  • Inspect equipment condition during handover and ensure proper client briefing upon completion.

7. Marketing & Events Support

  • Support roadshows, exhibitions, showroom events, and marketing campaigns.
  • Provide product photos and videos for marketing use when requested.
  • Promote company branding across suitable platforms (as per SOP).

8. General Responsibilities

  • Maintain showroom cleanliness, product display quality, and equipment readiness.
  • Practice ethical selling and maintain a professional company image.
  • Follow company SOPs, pricing guidelines, and administrative procedures.

9. Social Media Monitoring & Posting (New Section Added)

  • Monitor company social media accounts daily for inquiries, comments, and messages.
  • Create and post consistent content (photos, videos, product highlights, customer installations) to increase engagement and brand awareness.
  • Share promotions, new arrivals, testimonials, and educational fitness-machine content.
  • Coordinate with the marketing team to ensure posting schedule and branding consistency.

Performance KPI Summary

  • Daily Appointments: Minimum 3 per day
  • Outreach Setups: Minimum 2 per month
  • Lead Conversion Rate: 20–30%
  • Customer Satisfaction: 4–5 stars
  • Response Time: Within 24 hours

Job Types: Full-time, Permanent

Pay: RM2, RM6,000.00 per month

Benefits:

  • Gym membership
  • Opportunities for promotion
  • Professional development

Work Location: Hybrid remote in Puchong

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