Fraud & Loss Operation Specialist (FLS)

Job DescriptionAchieve continuous improvements in our fraud processes and KPIs (such as fraud rates, false positives, MO defense rates, fraud savings) to achieve the optimum balance between protecting our business from loss, and in promoting growth.Routinely tests effectiveness of existing rules to detect fraud and leads periodic calibration, or validates...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

Responsibilities:Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations.To monitor real time queues and identify high risk transactions within the customers portfolio.Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue...

Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

About the opportunity*Job Summary*As a Specialist in Operations Excellence, you will focus on customer compensation, fraud management, compliance, and policy misuse prevention within our global operations. You will play a crucial role in setting the standard for fairness and financial integrity, managing compensation budgets, protecting our ecosystem from...

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...

Join the Growing Team at Singtel Financial Shared Services in Malaysia*Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic teamIn Malaysia, Singtel Group operates through a fully owned...

About the RoleWe are seeking an accomplishedFraud Risk Subject Matter Expert (SME)to lead and strengthen the Group's2nd Line of Defense (2LoD)forFraud, Waste, and Abuse (FWA). This is a strategic and high-impact role — you will shape the global fraud risk framework, drive oversight across multiple markets, and set the direction for fraud prevention,...

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate...

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...