Helpdesk

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SSRV (M) Sdn Bhd Full time 26,400 per year

Company Overview:

SSRV (M) Sdn Bhd is a fast-growing facility management and engineering services company, delivering tailored solutions in operations, maintenance, and infrastructure support across Malaysia. We are expanding our team and are looking for dedicated individuals to join us.

Job Responsibilities:

  • Act as the first point of contact for client inquiries and service requests.
  • Provide assistance, guidance, and support for facility-related issues.
  • Record, monitor, and follow up on service tickets until resolution.
  • Communicate effectively with internal teams to ensure timely problem-solving.
  • Maintain accurate documentation and reports for service activities.

Requirements:

  • Minimum Diploma or Certificate in any related field.
  • Proficiency in both Bahasa Malaysia and English (spoken & written).
  • Strong communication and interpersonal skills.
  • Ability to work independently and handle multiple tasks.
  • Previous experience in a helpdesk or customer support role is an added advantage.

What We Offer:

  • Competitive allowance and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Supportive and dynamic working environment.

How to Apply:

Interested candidates are encouraged to apply directly through Indeed with their updated resume.

Join us and be part of a team that drives solutions and delivers excellence

Job Types: Full-time, Contract, Fresh graduate

Contract length: 24 months

Pay: RM2, RM2,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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