Junior Helpdesk Engineer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia BROCENT Full time 40,000 - 60,000 per year

We are seeking for5 dedicated and enthusiastic IT Helpdesk L1 professionals to join our dynamic team on fixed term contract. As a first line of support, you will be instrumental in providing top-notch technical assistance to our clients and employees. This role is perfect for someone who has a passion for technology and a commitment to customer service. Your day-to-day activities will involve troubleshooting hardware and software issues, responding to user inquiries, and resolving technical problems in a timely manner. You will collaborate closely with other IT professionals to escalate complex issues when necessary, ensuring that all end-users experience minimal disruption to their workflow. This position offers abundant opportunities for growth and advancement in the ever-evolving IT sector. We value a positive attitude and a willingness to learn, as well as the ability to communicate effectively with both technical and non-technical personnel. If you are looking to kick-start your career in IT and enjoy helping others, we want to hear from youResponsibilities· Provide first-level technical support and assistance to users via phone, email, or in-person.· Diagnose and resolve hardware and software issues for desktops, laptops, printers, and mobile devices.· Document all support requests and resolutions in our ticketing system to maintain a log for future reference.· Install and configure software applications and updates as needed to ensure proper functionality.· Assist users with account setup, login issues, and application troubleshooting.· Educate users on best practices for IT security and data protection to ensure compliant usage of company resources.· Collaborate with the IT team to identify recurring technical issues and suggest improvements to processes.Requirements· Proven experience in a technical support or helpdesk role, preferably in a corporate environment.· Strong understanding of computer systems, mobile devices, and various software applications.· Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.· Exceptional communication skills, both verbal and written, to interact with users of varying technical levels.· Ability to work well under pressure and manage multiple tasks in a fast-paced environment.· Familiarity with remote desktop support tools and ticketing systems is a plus.· A positive attitude and a willingness to learn new technologies and processes.· Requires 1 to 20 but

  • Junior IT Helpdesk

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Association Of Tour And Travel Agents (MATTA) Full time 30,000 - 60,000 per year

    MATTA is HIRINGWe're on the lookout for adynamic Junior IT Helpdeskto join our team. If you're someone who thrives on varied tasks, enjoys learning new technologies, and is looking for real growth opportunities—you just might love this roleYou'll be reporting directly toHead of Marketing, Brands and Communications, working closely with all departments to...

  • HelpDesk Support/Desktop Service Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AMK Technology Sdn Bhd Full time 48,000 - 60,000 per year

    .JD:For HelpDesk Support need to familiar with L1 & 1.5 years troubleshooting. Must familiar with ITSM tools.If you are Desktop Service Engineer must familiar with PC/Laptop hardware. Need to support with PC/Laptop problems.Job Types: Full-time, ContractContract length: 12 monthsPay: RM3, RM5,000.00 per monthWork Location: In person

  • IT Helpdesk

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MICRO TECHNOLOGY SOLUTION SDN BHD Full time 35,000 - 50,000 per year

    Job ResponsibilitiesAct as single point of contact for users for all IT Incidents and Service Request.Dealing with incoming incidents in a professional, courteous manner over the phone and via email.Taking ownership of incidents and managing them in a logical and methodical manner.Correctly logging incident and service request, categorizing, prioritizing,...

  • Helpdesk

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SSRV (M) Sdn Bhd Full time 26,400 per year

    Company Overview:SSRV (M) Sdn Bhd is a fast-growing facility management and engineering services company, delivering tailored solutions in operations, maintenance, and infrastructure support across Malaysia. We are expanding our team and are looking for dedicated individuals to join us.Job Responsibilities:Act as the first point of contact for client...

  • junior engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SHVT BUILDING SOLUTION SDN BHD Full time 40,000 - 55,000 per year

    The Junior Engineer assists in the planning, design, coordination, and supervision of engineering projects. This role provides technical support to senior engineers, contributes to project documentation, and ensures all tasks comply with company standards, safety regulations, and quality requirements.The position is ideal for motivated individuals eager to...

  • Junior Applications Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Horizontal Full time 42,000 - 80,000 per year

    Position Summary:We are hiring fresh graduates for the role of Junior Applications Engineer, offering a full-time entry-level position. This is a great opportunity to kick-start your career in software development.Your Role:As a Junior Applications Engineer, you will have the following responsibilities:Development, integration, and testing of solutions that...

  • Junior DBA Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TG Human Resource Services Sdn. Bhd. Full time 76,800 - 96,000 per year

    We are seeking a Junior DBA Engineer to support post-build activities within the Service Build Engineering team. The role involves managing and maintaining database environments, ensuring optimal performance, and supporting infrastructure across multiple platforms. The ideal candidate will have strong experience with Oracle, MySQL, and MariaDB, along with...

  • Junior Engineer cum Drafter

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Synerlitz Malaysia Sdn Bhd Full time 38,000 - 52,000 per year

    Job DescriptionCompany DescriptionSynerlitz (Malaysia) Sdn. Bhd., established in 1998, provides comprehensive engineering services including EPCC (Engineering, Procurement, Construction, and Commissioning), as well as Civil, Structural, Mechanical, Piping, and Boiler engineering works. The company also offers Facility Management Services and IT Solutions,...

  • Junior Network Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Infokall Solutions Sdn Bhd Full time 60,000 per year

    Main Responsibilities:Provide frontline technical assistance and customer service to end users as the first point of contact for all IT-related incidents andservice requests. Responsibilities include:Logging, categorizing, and prioritizing user tickets in the Helpdesk.Performing initial diagnosis and troubleshooting for hardware, software, network...

  • Junior Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Waste Management Association of Malaysia Full time 30,000 - 45,000 per year

    Company DescriptionThe Waste Management Association of Malaysia (WMAM) represents professionals from diverse disciplines including environment, engineering, and law, as well as management and service providers. WMAM aims to promote high standards of waste management services in Malaysia and encourages collaboration among all stakeholders. As a non-profit and...