Inside Sales Representative

1 day ago

Petaling Jaya, Selangor, Malaysia Denave Full time 40,000 - 60,000 per year

Responsibilities

  • Analyze and identify customer's needs and match against the products.
  • Sell the products to customers via inbound channels i.e Calls, Emails etc and Follow-up.
  • Able to explain recommended product solution, up-sell and cross-sell in a Tele and Email environment.
  • Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
  • Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
  • Daily Sales Pipeline and Activity to be updated in CRM and maintained.
  • Follow up with customers to solicit further sales, respond to sales enquiries.
  • Maintain professional customer services via verbal and in written communication.
  • Adhere to sales process, pipeline management, ethics and compliance.
  • Achieve Sales Quota across products lines.

Qualifications

  • Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms.
  • Desire to meet and exceed sales performance goals
  • Working knowledge of Microsoft Office Suite and CRM tools.
  • Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
  • Strong verbal and written skills in English and Tagalog with commercial sense, problem solving and negotiation skills.

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