Inside Sales Account Manager

1 week ago

Petaling Jaya, Selangor, Malaysia Agilent Technologies Sales Malaysia Sdn. Bhd Full time

Job Description

We are looking for a highly motivated and self-driven Inside Sales Account Manager, for Services division with a strong background in techno-commercial sales background. The ideal candidate will have 8 or more years of relevant experience and will be responsible for driving revenue growth across assigned geographies. This role demands a proactive professional who thrives in a dynamic environment and can effectively bridge the gap between service offerings and commercial strategy.

Key Responsibilities:

  • Generate and grow revenue from assigned geographical territories.
  • Build and maintain strong relationships with customers, understand their needs and align service solutions accordingly.
  • Identify and pursue new business opportunities within the territory.
  • Collaborate with internal stakeholders (product, marketing, service) to ensure customer satisfaction.
  • Conduct regular customer meetings, presentations.
  • Achieve and exceed sales targets and KPIs.
  • Provide accurate sales forecasts and market intelligence reports.
  • Maintain CRM data and ensure timely reporting and follow-ups.

Daily and Monthly Responsibilities:

  • Maintain and build relationships with existing and new customers to ensure high level of service satisfaction and identification of potential new business opportunities.
  • Identify sales prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service product offered.
  • Possess in-depth product knowledge and be able to provide consultative advice to sales prospects to achieve sales objectives.
  • Manage daily sales-oriented activities such as sales discussion, presentation, order bookings, and other documentation.
  • Utilization of CRM for updating the funnel and reporting.
  • Timely respond to calls/emails.

Requirements:

  • Bachelor of Science Degree, ideally to have experience in the Life Sciences and/or Chemical Analysis industry.
  • Minimum 8 years sales account management experience.
  • Excellent interpersonal relationship and communication skills both spoken and written in English.
  • Excellent problem-solving, presentation, and organizational skills.
  • Energetic and independent individual, driven to achieve results and able to interpret customers- needs and work to meet those needs.
  • Enjoy working in a customer-facing environment.
  • Strong understanding of sales strategies and account management.
  • Self-motivated with the ability to work independently and manage time effectively.
  • Must be a team player.

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