Sales Consultant, PF-i

2 days ago

Bandar Baru Sungai Buloh Branch, Malaysia RHB Bank Full time 40,000 - 80,000 per year

Primary Objective:
Proactively drive sales of Islamic Personal Financing products to meet targets and deliver excellent customer service.

Key Responsibilities:

Sales:

  • Solicit and promote sales of PF-i products.

  • Achieve individual sales targets and contribute towards Group targets.

  • Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.

  • Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.

  • Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

  • Ensure a high standard of customer experience in line with the Bank's quality and standards.

Compliance:

  • Adhere to policies and procedures set by the Bank.

  • Protect and uphold the image and brand of the Bank.

Operations:

  • Maintain the physical sales centre or sales hub to meet the Bank's quality and standards.

Key Requirements:

  • Bachelor's Degree in any related field.

  • Minimum 1 year of experience in sales and customer service.

  • Relevant licenses for the portfolio.

  • Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.

  • Comfortable engaging with people and taking personal responsibility for delivering results.

  • Strong selling and negotiation skills.

  • Excellent interpersonal skills with a service-oriented mindset.

  • Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.

  • Ability to relate and connect with the local community.

  • Good communication skills.

  • Basic understanding of finance and banking products.

  • Basic computer skills.

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