Service Crew

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia HB SOCIAL MALAYSIA SDN. BHD. Full time 4,000 - 6,400 per year
About Us

Carousel & Co. is Kuala Lumpur's new social entertainment restaurant and bar, located at Avenue K near the Petronas Twin Towers in the city's Golden Triangle.

Designed for urban explorers, office crowds, and weekend seekers it blends play, dining and drinks into one vibrant destination.

Backed by HB Leisure, the global leader in skill games, Carousel & Co. brings the thrill of giant skill games, handcrafted cocktails and shareable comfort food into a downtown city-centre setting.

Guests can unwind over casual bites or signature platters between friendly game play, group gatherings, or after-work drinks. With exclusivity for private dinners, open spaces for social events and a rooftop deck for city views, every corner is made for connection and good energy.

Perfect for hosting private events, celebrations, or team socials - Carousel & Co. offers a dynamic setting that's both playful and elevated.

This is Carousel & Co — "Where fun, food, and friendship collide".

Job Summary

As a Service Crew / Venue Associate at Carousel & Co., you will be the face of our service team, ensuring each guest has a memorable dining experience. You'll be responsible for taking orders, serving food and drinks, and providing guests with a warm, personalized service. If you're a friendly professional with excellent communication skills and a passion for hospitality, we'd love to have you on our team.

Key Responsibilities
  • Greet and Seat Guests: Welcome guests, guide them to their tables, and present menus.
  • Take Orders: Accurately take food and drink orders and convey special requests to the kitchen and bar staff.
  • Serve Food and Beverages: Deliver orders in a timely manner, ensuring accuracy and presentation standards.
  • Check on Guests: Regularly check in with guests to ensure they are enjoying their meals and respond promptly to requests.
  • Floor Support: Handle clearing tables, resetting table settings, and responding to guest requests when needed.

  • Coordinate with Kitchen and Bar: Communicate effectively with kitchen and bar staff to ensure accurate and timely delivery of orders.

  • Assist with Stocking: Replenish service items, such as napkins, utensils, and condiments, as necessary.

  • Maintain Cleanliness: Keep tables, chairs, and service areas clean and organized.
  • Process Payments: Handle cash, credit cards, and other payment methods while following Carousel & Co.'s transaction policies.
  • Provide Menu Information: Knowledgeably answer questions about the menu, including ingredients, preparation methods, and potential allergens.
  • Assist guests with operating and navigating game machines to ensure a smooth experience.

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