Executive Client Management

2 days ago

Petaling Jaya, Selangor, Malaysia DKSH Spain Full time

Job Summary

To be responsible for the overall smooth liaison of the assigned client portfolio/s thus ensuring excellent services is given, satisfaction is achieved and contributing to the organization's profitability and build client loyalty.

General Responsibilities
  • To manage all assigned client portfolio/s to effectively achieve the organization's targeted financial and management objectives as determined by the management.
    Key Performance and Service Level Achievement.
  • To review monthly and consolidated YTD KPI/SLAs committed with clients and to take lead using available insight to update Management on consistent malperformances and collaborating with internal stakeholders for development and improvements when needed.
  • To fully understand existing T&Cs contained in the Distribution and Supplemental Agreements to ensure consistent services are provided in alignment with contract stipulations.
  • To contribute insights during contract negotiation to protect DKSH's risks and interests and ensuring fair requirements in contractual discussion.
  • To build a strong relationship with all levels of client's organization through clear understanding of the history-to-current relationship, business setup and model, client's internal operations, preferences, to maintain a solid relationship and strive in exceeding client expectations.
  • To consistently strive and maintain a position as client's preferred business partner through detailed understanding of client's product portfolios, business strategies, target and their competitions, to understand industry's trends, governmental and regulatory changes and updates are consistently studied and updated to enrich the business partnership.
  • To consistently contribute into achieving organizationals financial targets through marketing on existing value-added services to Clients.
Functional Skills and Knowledge


• Minimum 2-3 years working experience in a similar role.

• Demonstrate basic client management skills.

• Able to work under pressure/ pace environment.

• Analytical and quantitative skills.

• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).

• Appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.

• Good fluency in local language and ideally in English, both written and spoken.

Education

Minimum Bachelor's Degree in Business Administration/Marketing/related field. 

  • Executive Client Management

    1 week ago

    Petaling Jaya, Selangor, Malaysia DKSH Scientific Solutions Full time 30,000 - 40,000 per year

    Title: Executive Client ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: Client ManagementRequisition Number: 219864DescriptionJob SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clientsGeneral ResponsibilitiesSupport superior in managing day-to-day...

  • Executive, Client Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Scientific Solutions Full time

    Title: Executive, Client ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: HECJob Function: Client ManagementRequisition Number: 215192DescriptionJob SummaryTo be responsible for the overall smooth liaison of the assigned client portfolio/s thus ensuring excellent services is given, satisfaction is achieved and contributing to the organization's...

  • IT Client Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia Upscale Full time 60,000 - 120,000 per year

    Job Title: Client Relationship ManagerOffice: Uptown, PJ Location: Klang Valley (with occasional outstation travel)Reports to: Country ManagerSalary Range: RM5,000 RM10,000 (Basic Salary, no commission for now)About the RoleWe are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend...

  • Client Account Executive

    1 week ago

    Petaling Jaya, Selangor, Malaysia Monster Interactive Sdn Bhd Full time 40,000 - 80,000 per year

    Our Client Services team serves as the first line of contact with our clients. They identify client needs and work strategically to provide thoughtful solutions with measurable results. We set the bar high at Monster Interactive. We don't just strive to solve our client's problems; we challenge ourselves to transform their entire category.

  • Executive, Client Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Full time

    Location:Petaling Jaya, MY, MYGlobal Business Unit: HECJob Function: Client ManagementRequisition Number: 215192Description:Job SummaryTo be responsible for the overall smooth liaison of the assigned client portfolio/s thus ensuring excellent services is given, satisfaction is achieved and contributing to the organization's profitability and build client...

  • Client Servicing Executive

    1 week ago

    Petaling Jaya, Selangor, Malaysia Envicion Studio Full time 40,000 - 60,000 per year

    Company DescriptionEnvicion Studio is a Malaysia-based marketing agency specializing in property branding, digital marketing, and immersive storytelling experiences. We partner with developers and brands such as Sunway, Setia, Glomac, and EcoWorld to create emotionally engaging campaigns that are both impactful and effective. Our innovative approach helps...

  • Assistant Manager Client Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Full time

    Job SummaryManage client accounts to ensure smooth client business integration and drive business growth of clientsAct as key liaison between Client, Sales and internal stakeholders in developing and executing trade marketing plans in-line with sales and marketing objectivesKey ResponsibilitiesTo lead and execute the overall departmental sales forecast and...

  • Executive Client Management

    6 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Spain Full time 60,000 - 120,000 per year

    Job Summary Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients General ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesConduct business analysis to understand market situation and...

  • Executive, Client Management

    4 days ago

    Petaling Jaya, Selangor, Malaysia MY E.G. Services Berhad (MYEG) Full time

    Location:MYEG HQ, ZETRIX Tower, Empire City, Damansara PerdanaKey ResponsibilitiesSales & Business DevelopmentProactively identify, source, and secure new business opportunities within the commercial vehicle and non-motor insurance segments.Conduct telemarketing activities, follow up on leads, and arrange meetings with potential clients.Present and recommend...

  • Senior Client Manager

    1 week ago

    Petaling Jaya, Selangor, Malaysia JustSimple Full time 60,000 - 120,000 per year

    We are looking for a proactive and client-focusedSenior Client Manager (Digital Marketing Sales)to join our growing digital agency. In this role, you will build strong client relationships, drive revenue growth, and deliver impactful digital marketing solutions across campaigns including Google Ads, social media, influencer marketing, and web solutions.This...