Staff Nurse
4 days ago
Job Descriptions :-
- Management of department to ensure efficient and effective daily operational activities.
• Respond to changing activity & patient dependency by optimum management of available resources.
• Perform patient assessment and anticipate potential risk & execute appropriate action to ensure patient safety.
• Demonstrate operational knowledge of nursing procedures.
- Planning & managing of patient care in the department to fulfil and exceed customer satisfaction.
• Perform or carry out nursing care according to hospital's Policies and Procedures.
• Demonstrate effective and empathetic communication and collaboration with all parties concerned to ensure the best clinical outcome for the customer.
• Address customer's complaints professionally and promptly.
• Ensure an effective handover of all duties and required patients' information at shift changeover.
• Ensure doctor's orders are carried out; clarify areas of uncertainty and in any dispute regarding clinical management, to refer matter to relevant consultant.
• Liaise with healthcare members to ensure appropriate patient care.
• Ensure legibility/accuracy/completion of patient's medical records, charts and all other relevant documents within the stipulated time frame.
- Providing safe and effective nursing services to customers in order to achieve customer satisfaction
• Ensure completion of all competencies and orientation checklist within stipulated time frame.
• To follow the standards & quality in nursing care and service.
• Ensure continuous enrichment of knowledge for personal and professional development by actively participate via in-service and other educational programmers.
- Provide patient and family members' health education
• Assess situations for need of information or support to maintain health and safety.
• Include the family members into the care of the patients when providing health education to gain co-operation and better outcome.
- Maintaining a safe environment
• Responsible for the cleanliness and up keeping of the department, furniture and fittings.
• Ensure the use of equipment is according to the instruction and recommended safe practices.
• Ensure the appropriate level of noise is maintained within the department to promote healing for the patients.
• Promote and maintain a safe, comfortable and therapeutic environment for all patients.
- Special responsibilities for A&E department
• Perform triage base on Malaysian Triage Category.
• Perform field triage in disaster cases / mass casualty incident
• Perform initial treatment / investigation which necessary before further assessment by Medical Officer.
• Assisting Medical Officer in assessment of patient in A&E department.
• Follow ambulance call including sending / fetching patient.
• Ensure completion of ambulance paramedic checklist every shift.
• Ensure proper arrangement for intra-hospital transfer.
• Ensure proper arrangement for brought in dead or dead in department cases.
• Ensure proper arrangement patient for admission, discharge or refer out to another centre.
- Other Key responsibilities
• Maintain the patient's clinical records. Keep all information of patients in the strictest confidential.
• Assist the doctors with procedures and treatments. Administer treatments including sterile procedures.
• Administer medications according to hospital policy.
• Practice economical use of equipment and supplies, informs proper authority of discrepancies and breakdown.
• Attend and support education programs.
• Order medical and pharmacy supplies according to the set par level and departmental needs.
• Perform inventory and cleaning of equipment as scheduled.
• To be deployed to another department when need arises.
• Key in charges for nursing procedures/medical supplies and ward medications accurately and in timely manner.
• Participate in hospital/community events.
• Participate in departmental initiative /project for continuous improvement.
• Work in line with individual and department KPI.
• Perform hospital wide audit as assigned by Superior.
• Report any incident within stipulated time.
• Perform other duties as assigned by the superiors.
• Participated in department Quality Improvement Project or Quality Improvement Initiatives.
• Participated in data collection of department KPIs.
• Participated in department training as scheduled.
• Participate in Hospital Codes drill.
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