Billing Executive
4 days ago
Responsibilities:
- Generate customer invoices and credit notes accurately based on meter readings and contractual agreements.
- Respond to customer inquiries and resolve billing-related issues on timely manner.
- Handle billing disputes professionally and ensure timely resolution.
- Process contract terminations for removed or discontinued machines and update billing records accordingly.
- Support Account Managers by addressing pre- and post-sales billing queries.
- Update and maintain customer address and billing records, ensuring data accuracy across systems.
- Administer service contracts and support billing system updates.
- Document and monitor GIRO applications, including customer follow-up as needed.
- Provide support on other ad hoc billing-related tasks.
- Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
- Support internal and external audits by preparing and providing required documentations.
Requirements:
- Minimum 2-3 years of relevant billing experience.
- Diploma and Degree in Business Administration, Finance, Accounting or equivalent. Fresh graduates with relevant experience may apply.
- Exposure to a shared services experience or multinational environments is an advantage.
- Good understanding of accounting principles and billing process.
- Strong communication with internal and external stakeholders.
- Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle)
- Team player with a positive and proactive attitude.
- Great attention to detail and excellent organizational skills.
- Ability to multitask and perform well in a fast-paced environment.
- Proactive and solution driven.
- Good documentation and reporting skills.
Job Type: Full-time
Pay: RM3, RM4,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Professional development
- Vision insurance
Application Question(s):
- Available to start immediately? If No, please share your notice period; for Example 1 month or 2 months.
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Billing : 2 years (Preferred)
- generating invoice: 1 year (Preferred)
Work Location: In person
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