Head, (Commercial)

1 week ago


Subang Jaya Selangor, Malaysia Ninja Mart Full time

Job Responsibilities
Strategy & Growth:

  • Develop and execute a growth strategy aligned with Ninja Mart's mission.
  • Monitor the competitive landscape and uncover growth opportunities to develop Ninja Mart USP
  • Collaborate cross-functionally to craft a strategic plan fuelling high growth, evaluating portfolio strategy, pricing, distribution, and marketing.

Partnerships & Business Development

  • Cultivate strong relationships with stakeholders and industry partners for revenue acquisition and collaborative FMCG partnerships.
  • Manage the end-to-end business development pipeline, optimizing new and ongoing brand partnerships for maximum growth.
  • Foster close collaboration with support departments and department counterparts to ensure smooth customer experiences and address operational challenges.

Brand Management

  • Oversee key account management, ensuring high professional standards and aligning with market needs and Ninja Mart's capabilities.
  • Develop and offer value-added services to existing clients, enhancing their experience and satisfaction.
  • Nurture relationships with key clients to unlock additional revenue opportunities.
  • Create intricate pricing models for diverse customer tiers, enhancing profitability while ensuring competitiveness.

Trade Marketing

  • Lead trade marketing initiatives to drive brand presence and product visibility.
  • Collaborate with marketing teams to develop and execute campaigns that align with strategic goals.
  • Monitor and analyse marketing performance metrics to ensure effectiveness and ROI.

Team Leadership

  • Lead and mentor a team of Managers, fostering high performance, continuous improvement, and goal achievement.
  • Ensure that sub-departments (Partnerships, Business Development, Brand Management, and Marketing) operate cohesively towards common goals.

Job Requirements

  • Bachelor's Degree in business or any relevant field
  • Minimum of 5 to 8 years of experience in commercial management, preferably within the FMCG or logistics sectors, encompassing strategic planning, business development, and key account management.
  • Strong stakeholder management capabilities with a proven track record of effective collaboration across internal and external functions.
  • Excellent communication skills coupled with strong commercial and analytical acumen.
  • Demonstrated leadership qualities with the ability to inspire, develop, and manage teams to achieve organizational objectives.
  • Highly resilient and adaptable, with a proactive and solutions-oriented mindset that fosters innovation and continuous improvement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.



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