Assistance Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JOB DESCRIPTION

TITLE Assistance Facilities Manager

BUSINESS LINE IFM – Integrated Facilities Management

LOCATION Concentrix Malaysia

REPORTING TO Facility Manager

SUBORDINATES Facility Coordinator

POSITION GOALS Responsible for the efficient operation of the owner property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset.

DUTIES AND RESPONSIBILITIES 1. Provide advice to FM on all aspects of engineering support, environmental controls and the operational efficiency of the facility.

1. Ensure the effective financial management of the facilities department by setting maintenance budgets, capital works program's and engineering plans and ensuring that performance against there is regularly monitored and reviewed.

2. Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.

3. Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of client and that any requests for service are handled in a courteous and efficient fashion.

4. Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed.

5. Ensure a technically competent engineering staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.

6. Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.

7. Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.

8. Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.

KEY PERFORMANCE

MEASURES

COMPETENCIES

1. Uninterrupted site operations

2. 100% compliance of site to key client and APM audits

3. Meet or exceed Client Satisfaction survey targets

4. Individual IPMP

5. Continuously improving service

6. Vendor Management

REQUIRED QUALIFICATIONS & EXPERIENCE 1. Diploma/ Certificate in Facility Management or equivalent field

1. More than 5 years' experience working in facility management and maintenance.

2. Hand-on experience in hard and soft services.

3. Able to work independently and with minimum supervision

4. Fluent in Bahasa Malaysia and English

5. Willing to work on shifts/public holidays/weekends

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.