Customer Service Assistant

2 days ago


Kota Kinabalu, Sabah, Malaysia Primiertel Sdn Bhd Full time

We are looking for energetic and driven individuals to join our team as Customer Service Assistants (Collections). This role involves customer interaction, payment follow-ups, and achieving monthly targets, with attractive incentives and career advancement opportunities for high performers.

Position: Customer Service Assistant (Collections)

Key Responsibilities

  • Contact customers via outbound calls to remind and follow up on outstanding payments.
  • Update and maintain accurate customer payment records in the system.
  • Clearly explain payment amounts, due dates, and approved payment methods.
  • Handle customer inquiries professionally while maintaining excellent service standards.
  • Consistently achieve monthly collection targets.

Job Requirements

  • Minimum age of 18 years.
  • Strong communication skills in Bahasa Malaysia and basic English.
  • Computer literate with accurate typing skills.
  • Ability to work under pressure and meet performance targets.
  • Disciplined, positive, and a strong team player.
  • No prior experience required — comprehensive training will be provided.

Basic Salary: RM1,700

Additional Benefits: Performance-based incentives with daily, weekly, and monthly bonuses

Location: Suria Inanam, Kota Kinabalu

Working Hours: Monday – Sunday | 9:00 AM – 6:00 PM

Off Days: Rotational off days based on company roster

Why Join Us

  • Structured training and continuous coaching.
  • Clear career progression based on performance.
  • Positive, supportive, and team-oriented working environment.

Interested? We'd Love to Hear From You

Drop us your resume on WhatsApp: HR Officer)

Or email us at

Job Type: Full-time

Pay: From RM1,700.00 per month

Work Location: In person


  • Customer Service

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia RT 1994 OPTICAL SDN BHD Full time $20,000 - $60,000 per year

    Customer Service & Communication• Greet and assist customers promptly and professionally.• Handle customer inquiries via walk-in, phone, email, and messaging platforms.• Provide product/service information and guide customers in decision-making.• Manage customer feedback, complaints, and escalate issues when necessary.• Ensure high customer...

  • Customer Service

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia RT 1194 Full time 12,000 - 24,000 per year

    Customer Service & CommunicationGreet and assist customers promptly and professionally.Handle customer inquiries via walk-in, phone, email, and messaging platforms.Provide product/service information and guide customers in decision-making.Manage customer feedback, complaints, and escalate issues when necessary.Ensure high customer satisfaction and maintain a...


  • Kota Kinabalu, Sabah, Malaysia Hong Leong Bank Berhad Full time

    Overview:We are seeking a highly motivated and customer-focused individual to join our branch team. In this role, you will be thefrontline face of the Bank, engaging with walk-in customers to seamlessly process transactions while identifying and discussing their financial needs for cross-selling opportunities. The ideal candidate will be dedicated to...


  • Kota Kinabalu, Sabah, Malaysia Total Reach Marketing Sdn. Bhd. Full time 20,000 - 30,000 per year

    We are seeking a friendly and customer-oriented Customer Service Representative to join our Health Food Store in KKThe Candidate should meet the following requirements:• Must be a Malaysian citizen• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.• Minimum SPM level or equivalent.  Fresh graduates are...


  • Kota Kinabalu, Sabah, Malaysia STANDARD MARINE AGENCIES Full time 24,000 - 60,000 per year

    Job DescriptionReceive and prepare job orders & all required documents immediately for submission based on job information and requirements provided by customer.Prepare and advise customer on all required payments e.g. import duty & sales tax prior to vessel arrival.Trace and track shipments.Communicate with shipping carriers and customers on shipment...


  • Kota Kinabalu, Sabah, Malaysia DP World Full time

    Work Location: Kota Kinabalu, SabahThe Customer Service Executive – Freight Forwarding is responsible for managing customer interactions and ensuring smooth import and export shipments coordination. This role supports end-to-end logistics operations, maintaining high levels of service and client satisfaction in line with international freight forwarding...


  • Kota Kinabalu, Sabah, Malaysia PIEL PERFECTA SDN BHD Full time 24,000 - 33,600 per year

    LOCATION: Kota Kinabalu, SabahSALARY RANGE: RM2000-RM2800 depending on skill and experience.FEMALE ONLY and must be fluent in ChineseJOB SCOPE:-Handle bookings, rescheduling, and client inquiries via phone, WhatsApp & social media-Maintain and update client records accurately-Prepare daily/weekly reports using Microsoft Excel-Support the team in daily...


  • Kota Kinabalu, Sabah, Malaysia AFFIN Group Full time

    *Create your future with Affin You too can make a difference.*Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.To assist in managing daily branch operational activity, monitoring compliance, and regulatory requirement...


  • Kota Kinabalu, Sabah, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    RequirementsRequired languages: Mandarin, Bahasa Malaysia, EnglishAble to work shifts, weekends and public holidays.Fresh graduates / school leavers encouraged to apply.Full-time positions.ResponsibilityMaintain a professional level of customer service in promoting the company's products:Provide professional services to customersEnsure adequate stock...

  • sales assistant

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia Ararat Sports & Souvenirs Sdn Bhd Full time 20,400 - 60,000 per year

    We are looking for a competitive retail sales assistant to help customers identify and purchase products they desire. Sales assistant duties include product knowledge, customer service focus, restocking and merchandising. The goal is to provide high class customer service and to increase company's growth and revenue through sales maximisation.Requirements...