Client Success Executive

1 week ago

Johor Bahru, Johor, Malaysia Recruit.Com Pte. Ltd. Full time

We are looking for a warm, service-oriented Client Success Executive to handle daily customer interactions and support for our beauty and aesthetic clientele in Singapore. You'll be the voice and heart of our brand — engaging customers through WhatsApp, social media, and calls with professionalism, care, and confidence.

Responsibilities:

  • Handle inbound customer inquiries via WhatsApp, social media, and calls (~100 texts per day).
  • Provide timely, accurate, and courteous responses to customer queries about treatments, promotions, and appointments.
  • Maintain strong follow-up and relationship-building to ensure repeat visits and satisfaction.
  • Coordinate with internal teams to ensure smooth customer experience and resolution of issues
  • Maintain detailed records of customer interactions and feedback in the CRM system.
  • Support ad-hoc administrative or coordination tasks related to customer engagement.

What We're Looking For:

  • Proficiency in English and preferably Mandarin to liaise with Mandarin-speaking clients.
  • Pleasant and confident communication skills, with a clear and engaging voice.
  • Excellent interpersonal, empathy, and problem-solving abilities.
  • Prior experience in customer service, online chat support, or client coordination preferred.
  • Self-motivated, persuasive, and goal-oriented with proven sales or tele-sales experience.
  • Passion for beauty, aesthetics, and wellness is an advantage.

Job Details:

  • Fully remote (work from the comfort of your own home)
  • Monday to Friday - 9am to 8pm
  • Saturday - 10am to 7pm
  • Sunday is a rest day
  • Public holidays are based off the Singapore calendar

  • Admin Executive

    2 weeks ago

    Johor Bahru, Johor, Malaysia Lifa Success Sdn. Bhd. Full time 33,600 - 42,000 per year

    We're Hiring – Admin Executive Location: Taman Molek, Johor Bahru Working Hours: Monday–Friday 9am–6pm, Sunday 9am–1pm (saturday offday) Salary: RM 2800 – RM 3500 Industry: Financial Planning (Insurance & Investment)我们是一家专注于保险与投资的理财公司,正在寻找一位细心、有责任感、能中英文沟通的 Admin Executive...

  • Customer and Product Success Specialist

    6 days ago

    Johor Bahru, Johor, Malaysia EPOS Full time

    About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital...

  • Chargeman And Maintenance Technician

    2 weeks ago

    Johor Bahru, Johor, Malaysia GLOBAL RIGOROUS AURA SUCCESS (M) SDN BHD Full time 40,000 - 80,000 per year

    Company DescriptionGlobal Rigorous Aura Success (M) Sdn Bhd is an engineering company specializing in Electrical, Extra low voltage systems, and construction works. The company is registered with Suruhanjaya Tenaga and is a CIDB registered contractor, serving a wide range of clients in the private sector. Despite its achievements, Global Rigorous Aura...

  • Customer Success Specialist

    2 weeks ago

    Johor Bahru, Johor, Malaysia SupportYourApp Full time $40,000 - $60,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Sales Executive

    1 week ago

    Johor Bahru, Johor, Malaysia AWOT GROUP CORPORATION Full time

    Company DescriptionAWOT GROUP CORPORATION is a fully licensed NVOCC and international freight forwarder, headquartered in Guangzhou, Guangdong province, China. With a commitment to providing comprehensive logistics service solutions, AWOT supports customers and their supply chains globally. The company operates offices in several countries, including China,...

  • Electrical Technician

    6 days ago

    Johor Bahru, Johor, Malaysia GLOBAL RIGOROUS AURA SUCCESS (M) SDN BHD Full time

    Company DescriptionGlobal Rigorous Aura Success (M) Sdn Bhd is an engineering company specializing in Electrical, Extra Low Voltage systems, and construction works. The company has been involved in various projects and has served a wide range of clients in the private sector. It is registered with Suruhanjaya Tenaga and is a CIDB registered contractor....

  • Customer Success Senior Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia Brooks Automation Full time 80,000 - 120,000 per year

    Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and...

  • sales executive

    6 days ago

    Johor Bahru, Johor, Malaysia Viva Complete Sdn Bhd Full time

    About the role Viva Complete Sdn Bhd, an established company in Johor Bahru, Johor, is seeking a talented and driven Sales Executive to join their dynamic team. This full-time position offers an exciting opportunity to play a key role in the company's sales and growth strategies.What you'll be doingIdentifying and prospecting for new sales opportunities...

  • Client Engagement Executive, Johor Bahru

    1 week ago

    Johor Bahru, Johor, Malaysia HSBC Full time

    Some Careers Grow Faster Than Others.If you're looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC International Wealth and Personal Banking.Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail...

  • Sales Executive 销售助理

    20 hours ago

    Johor Bahru, Johor, Malaysia RUBINO INDUSTRY SDN. BHD. Full time

    About the role We are seeking a dynamic and ambitious Sales Executive to join our team at RUBINO INDUSTRY SDN. BHD. Based in Johor Bahru, Johor, this full-time role will play a crucial part in driving sales and expanding our presence in the stone processing industry.What you'll be doingActively identifying and nurturing new sales opportunities in the stone...