Quality Assurance

6 hours ago

Bandar Sunway Selangor, Malaysia Nippon Designers School Malaysia College Full time
Job Overview

We are seeking a dedicated Quality Assurance (QA) Officer to lead initiatives that ensure and enhance the quality of our educational programs and services. This key role involves implementing quality assurance policies, ensuring compliance with regulatory standards, and driving continuous improvement across departments.

Key Responsibilities
  • Develop and implement quality assurance policies and procedures to maintain high standards in education and services
  • Conduct routine inspections, workflow analyses, and quality tests to identify issues and propose corrective actions
  • Maintain detailed records of QA activities, including audit reports and compliance documentation
  • Support and advise in preparation for full accreditation processes (e.g., MQA accreditation)
  • Examination management: finalizing exam timetables, printing and storing exam papers, liaising with part-time lecturers, and preparing student transcripts
  • Student records management: updating and maintaining student records and quarterly updates on eIPTS website
  • Assist in obtaining teaching permits for academic staff
  • Collaborate with other departments to ensure quality standards are consistently met
Qualifications
  • Minimum of a Bachelor's degree in a related field
  • Experience in quality assurance, education administration, or academic services is preferred
  • Knowledge of MQA and MOHE requirements
  • Familiarity with academic policies, admission requirements, course exemptions, and examination processes
  • Experience in auditing and recordkeeping
  • Knowledge of immigration processes for teaching permits is an advantage
Skills & Competencies
  • Strong leadership skills with the ability to coordinate across multiple departments
  • Excellent multitasking ability (HR, administration, and student records management)
  • Problem-solving and continuous improvement mindset
  • Data management and analytical skills

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