Live Chat Agent

Job SummaryAs an E-Commerce; Customer Service Live Chat Representative, you will be the first point of contact for customers reaching out via our live chat system. Your role is to provide prompt, professional, and effective support to resolve inquiries, issues, or concerns, while delivering a positive customer experience that reflects our brand...

Ensure all incoming signals whether enquirers and/or complaints are attended promptly and resolve and closed-case within the stipulated time frame.Act as an agent for Senheng to capture all Voice-of-Customer (VOC) for the organization and the management to improvise processes.Provides efficient and effective telephone and social media (Facebook, Lazada Chat,...

Job description:To respond promptly to customer inquiries via call, live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.To maintain a professional and courteous...

Job Summary As an E-Commerce; Customer Service Live Chat Representative, you will be the first point of contact for customers reaching out via our live chat system. Your role is to provide prompt, professional, and effective support to resolve inquiries, issues, or concerns, while delivering a positive customer experience that reflects our brand...

**Title : Customer Service** Location : Sunway velocity, Cheras Working Days : 5 days ( 24 x 7 rotational shift) Nature of Business : Established food delivery platform in Malaysia Salary Range : RM2400+100 attendance incentive - Providing first contact resolution according to standard operating procedures from both seller and buyer via live chat/call...

Nature of Business:_**Established online shopping platform in Malaysia**_ - Location: _**Sunway Velocity, Cheras**_ - Salary Range: _**RM2,400 + RM200 Perfect Attendance + RM300 KPI Allowance**_ - Working Days: _**5 days & 9hours include break | Rotational shift - 24hours**_ - Providing first contact resolution according to standard operating procedures from...

**Project: Online Shopping Platform (Call and Chat)** **Shift time: 24/7 Rotational Shift, Monday to Sunday (5 Days Working 2 Days Off)** **Location: Sunway Visio Tower** **Salary: RM 2400- RM 2900** **Whom are we looking for ?** - Excellent command of English and Bahasa Malaysia in both verbal and written communication. - Technical skills and computer...

Love Meeting People and Developing Relationships? Join Our Team as a Membership Consultant! Want to be part of a squad and make a real difference in people's lives by helping them get fitter and healthier? Join our dynamic team at the forefront of Malaysia's fitness industry as a Membership Consultant! We are the most established fitness brand in Malaysia...

**1. On Admin matters**: - Provide administrative support to the sales team. - Perform data entry, documentation, and bookkeeping tasks. - Handle staff payments and related tasks. - Manage administrative duties including phone calls, live chats, and inquiries. - Maintain office supplies inventory and place orders as needed. **2. On Procurement...

Location: Sunway Visio Tower Working Hours: Rotational Shift - Work from home policy - Employees are able to **work from home** after passed **3 months of probation** with no attitude issue and good performance **WHAT YOU WILL OWN**: - Assist customer issues via chat with excellent quality customer service. - Coordinate between customers/vendors/riders...

Ready to kickstart your career in a fun and dynamic environment?Join our team as a Customer Service Executive and be part of a growing company that values people and performanceYour Role:Handle customer inquiries via call, email , live chat, posting.Provide accurate product and service informationAssist customers in troubleshooting and issue resolutionUpdate...

Provide first level contact and convey resolutions to customer issues. - Properly escalate unresolved queries to the next level of support. - Track, route and redirect problems to correct resources. - Update customer data and produce activity reports. - Walk customers through problem solving process. - Follow up with customers, provide feedback and see...

Salary Range: RM5,000 – 8,000How does this career will benefit you?Fast paced and growing environment.Extremely skilled team that strive for perfection.Outstanding career growth & development opportunities.Provide continuous learning to you by staying ahead with the latest technologies.Competitive salary & work benefit package (eg, subsidy for housing...