Service Advisor
2 days ago
Customer Interaction & Service Intake
-
Greet and assist customers with EV service enquiries in a professional manner. Open and manage service job cards in the Dealer Management System (DMS). Record and confirm customer concerns related to EV performance, charging, or system alerts. Explain maintenance schedules, service requirements, and safety protocols specific to EVs.EV Technical Awareness & Communication
Liaise with EV technicians to interpret technical diagnostics and repair recommendations. Explain battery health, charging issues, and system updates to customers in layman's terms. Coordinate EV recalls, software upgrades, and battery inspections. Stay up to date with OEM EV maintenance schedules and warranty policies.
Workshop Coordination
Schedule service appointments based on workshop load and technician availability. Monitor job progress and keep customers informed of service status. Ensure proper documentation for warranty claims, insurance claims and high-voltage system service records. Communicate effectively with parts advisors and technical teams to expedite service.
Customer Follow-Up & Satisfaction
Conduct post-service follow-ups and obtain customer feedback. Handle service complaints and escalate complex technical concerns. Educate customers on proper EV usage, battery charging etiquette, and preventive maintenance.
Carry out any other duties (if not specified above) as required by company / superior
-
Service Advisor
6 days ago
Hulu Selangor, Malaysia Sun SSD Trucking SDN. BHD. Full timeWe are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. Job Scope: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and...
-
Service Advisor
1 week ago
Kuala Selangor, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full timeWe are looking for a competent and friendly Service Advisor to join our automotive workshop. This Service Advisor would need to serve customers, from initial greet, to service explanation, to payment. The responsibilities include the following: -- Perform customer service duties i.e. answering the phone, scheduleing service appointment and calling customers...
-
Service Advisor
2 weeks ago
Subang Jaya, Selangor, Malaysia Sunway Trading Group of Companies Full timeJOB RESPONSIBILITIESCustomer Interaction & Service Intake -Greet and assist customers with EV service enquiries in a professional manner. Open and manage service job cards in the Dealer Management System (DMS). Record and confirm customer concerns related to EV performance, charging, or system alerts. Explain maintenance schedules, service requirements, and...
-
Service Advisor
2 weeks ago
Petaling Jaya, Selangor, Malaysia Munich Precision Sdn Bhd Full time 20,000 - 60,000 per yearJob DescriptionCustomer Service Advisor at high quality automotive service centre in PJ repairing new generation BMW, Mercedes-Benz and other premium cars.Service Advisor to assist customers and create trusted relationships. Having strong interpersonal skills, positive attitude and friendly personality.Must be well organised, able to handle appointment...
-
Service Advisor
2 weeks ago
Petaling Jaya, Selangor, Malaysia GERMAR PREMIUM GARAGE SDN BHD Full time 2,500 - 3,500 per yearJoin Our Team as an Automotive Service Advisor (Online) Are you an automotive enthusiast looking for a dynamic work environment where you can thrive and grow? Germar Premium Garage, a renowned automotive workshop specializing in continental brands, is expanding its operations to Petaling Jaya, Seksyen 51 (Main workshop Germar Garage, Kuantan), and we're on...
-
Service Advisor(Lexus)
4 days ago
Subang Jaya, Malaysia PCM Group Global Full time**Key Responsibilities**: **1. Sales Performance & Smart Selling** - Achieve sales, throughput, and focus product targets using effective selling strategies. - Promote additional services where appropriate to increase revenue and meet branch targets. **2. Customer Satisfaction & Communication** - Enhance customer satisfaction by listening attentively and...
-
Customer Service Advisor
1 week ago
Subang Jaya, Malaysia 3s Talent Search Full timeDigi Customer Services (Call Centre) Location : Subang Hi Tech Location Address: 10, Jalan Delima 1/1, Subang Hi-tech Industrial Park, 40000 Subang Jaya, Selangor Hi, Digi team is currently looking for anyone interested to joined their team as customer service advisor specifically in their call center department. Details positions : customer service...
-
Service Advisor Automotive
2 days ago
Petaling Jaya, Malaysia Quill Automobiles Sdn Bhd Full time**Responsibilities**: To meet customer expectations and requests with regards to routine service, paint, repairs and vehicle body works. Assess the liability, advise customer on estimated service repair cost and best method to pursue insurance claims (OD / TP / Cash) Liaise and negotiate with surveyor / insurance companies to get the best...
-
People Advisor
2 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn bhd Full timeContributes to the execution of operational objectives for the generalist HR function. - Assist with developing, streamlining and implementation of new policies, processes and procedures to meet business needs. - Provide interpretation and advice to the business regarding policies, process and procedures. - Build effective internal relationship with staff...
-
Cashier/customers Advisor
2 days ago
Subang Jaya, Malaysia Mbf Finance Berhad Full time✨ **Join Us and Be Part of Something Sweet!** ✨ At our new patisserie and coffee shop in Kuala Lumpur, we believe every cup of coffee and every pastry tells a story. As a **Cashier/Customer advisor**, you won’t just be serving food — you’ll be creating moments of joy for our customers every day. This is your chance to work in a warm, welcoming...