Mandarin Speaker_Senior E-Commerce Executive_Kajang
2 weeks ago
Key Responsibilities
1. E-commerce Operations
- Set up the new e-commerce department from zero, including developing workflows, standard operating procedures, and platform integration.
- Manage daily operations of the company's e-commerce platforms (Shopee, Lazada, TikTok Shop, website).
- Oversee product listing accuracy, pricing updates, inventory tracking, and order fulfillment coordination.
- Ensure smooth execution of promotions, flash sales, and campaign participation.
- Liaise with platform representatives to maximize visibility and participation in mega sales events.
2. Sales & Performance Optimization
- Analyze sales performance and customer behavior to identify trends and growth opportunities.
- Monitor KPIs such as conversion rate, average order value, and traffic-to-sales ratio.
- Recommend and implement strategies to improve sales performance and profitability.
3. Marketing & Campaign Management
- Plan and execute online marketing campaigns in collaboration with marketing and creative teams.
- Manage paid ads, vouchers, and platform marketing tools to boost traffic and conversion.
- Create content calendars and coordinate with designers for banners, visuals, and product videos.
4. Cross-Functional Collaboration
- Work closely with the supply chain, logistics, and customer service teams to ensure excellent customer satisfaction.
- Coordinate with product and brand teams to align on marketing direction, product launches, and promotional plans.
5. Reporting & Analysis
- Prepare weekly and monthly performance reports on sales, ROI, and campaign effectiveness.
- Use analytical tools such as Google Analytics and platform dashboards to drive data-informed decisions.
Job Type: Full-time
Pay: RM5, RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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