Chief Operating Officer

Job Title: Chief Operating Officer (COO) 运营总监

Company: Eastfound Malaysia Sdn Bhd

Location: LOT 3972, Mukim Jeram Batu, 81500 Pekan Nanas, Pontian, Johor, Malaysia

Department: Operations Department

Reports to: CEO

Employment Type: Full-time

About Eastfound Malaysia Sdn Bhd

Founded in 1999, Eastfound Group has become a leading high-tech enterprise specializing in the research, development, production, and sales of logistics and storage solutions. Our extensive product range includes Wire Decking, Pallet Racking Accessories, Intermediate Bulk Containers, Wire Containers, Roll Cages, Conveyor Rollers, Modular Conveyor Units, and Fixed Photovoltaic Mounting Structures.

These solutions are crucial to industries such as supermarkets, logistics, and agriculture. With 90% of our output exported to regions like North America, Europe, and Japan, we prioritize quality, sustainability, and compliance with international standards such as ISO9001 and EU ROHS.

Position Overview:

As the Chief Operating Officer (COO), you will be responsible for overseeing the daily operations of the company to ensure efficiency, productivity, and alignment with the organization's strategic goals. You will work closely with the executive team to design and implement business strategies, plans, and procedures while maintaining operational excellence and driving organizational growth.

作为运营总监,您将负责公司的日常运营管理,确保效率、生产力以及与组织战略目标的一致性。您将与高管团队紧密合作,制定并实施业务策略、计划和程序,同时保持卓越运营并推动组织的持续发展。

Key Responsibilities:

1. Strategic Planning and Execution:

• Collaborate with the CEO and executive team to develop and execute operational strategies aligned with the company's vision and goals, ensuring effective achievement of production targets for the Malaysian operations.
• Monitor and evaluate the performance of operational processes, and recommend improvements to drive efficiency.

2. Operational Management:

• Oversee daily operations, including production, logistics, supply chain, and customer service, while coordinating cross-functional departments (e.g., procurement, equipment, quality, R&D) to ensure orderly workflow.
• Ensure all business functions operate at optimal efficiency through streamlined processes.

3. Team Leadership:

• Lead, mentor, and develop departmental leaders to achieve performance goals, fostering a culture of accountability, innovation, and continuous improvement.

4. Performance Metrics and Reporting:

• Develop key performance indicators (KPIs) to track operational performance and success.
• Provide regular reports to the CEO and board of directors on operational progress.

5. Budget and Financial Management:

• Work with the finance team to prepare budgets, monitor costs, and ensure financial efficiency, with a focus on cost control, resource allocation, and implementing cost-reduction measures to lower production costs and enhance economic benefits.

6. Compliance and Risk Management:

• Ensure compliance with industry regulations, legal requirements, and company policies, while supervising safety production and environmental protection initiatives.
• Implement safety protocols and procedures to maintain secure and orderly operations.
• Identify operational risks and implement mitigation measures.

7. Innovation and Technology Integration:

• Drive digital transformation and implement technology solutions to improve operational processes.
• Organize R&D for new products, including trial production and mass production.

8. Additional Duties:

• Report directly to the CEO and complete other tasks as assigned.

Requirements:

Education:

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).

Experience:

• Minimum of 5 years of experience in senior operational leadership roles, preferably in manufacturing or processing industry.
• Proven track record of managing cross-functional teams and achieving operational excellence.

Skills and Competencies:

• Strong leadership and people management skills.
• Excellent strategic planning and problem-solving abilities.
• Proficient in operational tools, ERP systems, and performance management software.
• Outstanding communication and interpersonal skills.
• Ability to adapt to a fast-paced and dynamic business environment.

Language:

• Proficiency in Mandarin and English is preferred.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Comprehensive employee welfare programs, including medical insurance and annual leave.

Join Eastfound Malaysia Sdn Bhd and be part of a team driving global excellence in logistics and storage solutions

How to Apply:

Interested candidates are encouraged to send their resume and a cover letter detailing their experience and suitability for the role to

We thank all applicants for their interest in Eastfound Malaysia Sdn Bhd; however, only those selected for an interview will be contacted.