Thai-Speaking Lead Generation Representative – Open to Telesales Background

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Webhelp Full time 40,000 - 80,000 per year

Job description

Responsibilities:

  • Be a specialist in SMB, Mid Market Account Profiling, lead generation and sales prospecting to generate sales qualified leads and opportunities from assigned list of accounts focused on customer segment and geographic territory through high volume cold calling and other viable channels
  • Conduct lead conversion/ lead lost engagement to capture feedback on buy/ did not buy decisions
  • Call, qualify, and convert sales qualified leads from market penetration campaigns/ lists within SLA.
  • Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.
  • Build relationships and communicate with IT and or Management level within the accounts provided.
  • Generate hot/warm/cold leads and hand over to sales team
  • Own a leads call plan list of accounts in CRM/Excel to qualify. Aggressively review call plan and call/other activities in uncovering leads opportunity.
  • Responsible for leads management in accordance with call centre business process excellence. Generate sufficient SQL to Opportunity for sales closure and profile account list.
  • Maintain awareness of product conditions and current offering updates and promotions, and keep up-to-date on knowledge of the PC Print portfolio.
  • Liase with sales & manage effective hand over, follow up to ensure timely closure of opportunities in the CRM
  • Ad hoc tasks given

Requirements:

  • Excellent English and Thai language business communication/written skills.
  • Minimum academic qualification: Diploma/Degree or equivalent work experience.
  • 0.5 to 2 years in telemarketing experience in technology sector, preferably in IT Lead Generation.
  • Results-driven, strong willpower, passion to learn, intellectual horsepower, dealing with ambiguity, command skills, integrity, and trust.
  • Good understanding of basic IT, Print, PC & related Services Portfolio; customer buying cycle, and BANT.
  • Proven record of accomplishment within a telemarketing team in the assigned market.
  • Must have previously used a CRM Sales module (e.g., SFDC).

Other information:

  • 5 days' work week (Monday - Friday)
  • KL Office is located at Menara TRX
  • Permanent position
  • Onsite

Privacy and Information security

  • Adhere security requirements in the process.
  • Protect the privacy of personal information.

If this sounds like an interesting opportunity, hit apply

All shortlisted candidates will be contacted.

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