Internship - Enterprise Sales (Negeri Sembilan, Melaka & Johor)

OverviewAs an intern at CelcomDigi, you will gain valuable hands-on experience at Malaysia's leading telco-tech company. Under the guidance of your manager and team, you will actively contribute to meaningful projects, collaborate across functions, and bring forward innovative ideas. This internship offers you the opportunity to explore different perspectives, engage in impactful work, and help shape the future of our customer-centric solutions.

Learning Outcomes

• Acquire a strong understanding of the sales order workflow and practical knowledge of CRM systems through real-time order processing.
• Gain hands-on experience in generating sales reports and utilizing sales tracking tools to monitor performance and support decision-making.
• Learn and apply B2B documentation standards, including the preparation of quotations and supporting documents in a structured and compliant manner.
• Strengthen communication abilities while gaining a complete view of end-to-end sales fulfillment, from inquiry to delivery.
• Develop foundational skills in customer engagement, including structured follow-ups and basic relationship management practices.
• Participate actively in sales campaign execution and marketing coordination efforts, gaining exposure to how marketing supports sales growth.
• Enhance business writing skills through the preparation of internal communications, client emails, and product briefs.
• Improve presentation and documentation capabilities by preparing slide decks, sales materials, and formal meeting minutes.

Job Responsibilities

1) Sales Operations

• Gain hands-on experience in processing and managing end-to-end sales orders using the CRM system.
• Learn how to maintain and update sales records, reports, and trackers to support data-driven decision-making.
• Handle the preparation of quotations and related documentation, understanding compliance and accuracy in B2B sales.
• Work directly with internal departments such as logistics, finance, and warehouse to experience real-time operational coordination.
• Develop familiarity with tools used for sales tracking, report generation, and order fulfillment.
• Understand the full sales order lifecycle and how different functions integrate to complete transactions smoothly.

2) Customer Engagement

• Participate in follow-up activities with customers to gain exposure to real-world client interactions.
• Learn the importance of timely updates and accurate status reporting in maintaining strong customer relationships.
• Experience basic customer engagement techniques, including responding to inquiries and supporting sales campaigns.
• Contribute to planning and executing promotional initiatives, learning how to engage the target audience effectively.
• Observe and support the management of customer expectations from quotation to delivery.

3) Sales Communication

• Participate in follow-up activities with customers to gain exposure to real-world client interactions.
• Learn the importance of timely updates and accurate status reporting in maintaining strong customer relationships.
• Experience basic customer engagement techniques, including responding to inquiries and supporting sales campaigns.
• Contribute to planning and executing promotional initiatives, learning how to engage the target audience effectively.
• Observe and support the management of customer expectations from quotation to delivery.

Job Requirements

• Currently pursuing a Bachelor's degree in Business, Marketing, Management, or a related field.
• Strong verbal and written communication skills to effectively engage with clients and internal teams.
• Confident, outgoing personality with the ability to build relationships and communicate professionally.
• Genuine interest in sales, client engagement, and enterprise solutions.
• Ability to analyze client needs and provide tailored solutions.
• Able to prioritize tasks and manage time in a fast-paced environment.
• Proficient in Microsoft Office (Excel, PowerPoint, Word); experience with CRM tools is a plus.
• Willingness to work collaboratively across departments such as marketing, product, and customer success.
• Comfortable working in a dynamic, target-driven environment.
• Minimum internship period of 6 months.

Next StepsThank you for taking the first step towards joining our team at CelcomDigi After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia's leading telco-tech company — the nation's digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It's about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you'll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let's advance and inspire Malaysia together #WeAreCelcomDigi

*Follow CelcomDigi on LinkedIn and vote for us as Malaysia's Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.*