Customer Service Officers

1 day ago


Ampang, Selangor, Malaysia Brandt Business Services Sdn Bhd Full time

Position: Customer Service Officers – Inbound calls

Intake Date: 8 Dec 2025

Working Location: Ampang Jaya, Jalan Kolam Air Lama (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)

Working Hours: Rotational shifts, Monday – Sunday (5 working days & 2 off days)

Shift hours: 8.00 am – 5.00 pm/ 10.00 am – 7.00 pm / 12.00 pm – 9.00 pm

Basic Salary: RM2,400 – RM2,800 (Based on Relevant working experience)

Fixed Monthly attendance allowance: RM 200

Job Responsibilities

Respond to customer inquiries via calls, emails, and messages.

Provide accurate solutions for product or service-related issues.

Maintain proper customer records and update information regularly.

Ensure customer issues are resolved efficiently and professionally.

Deliver outstanding service to enhance customer satisfaction.

Job Requirements

Having experience in a call center or customer service is a plus.

Strong communication skills in Bahasa Malaysia & English (both required).

Able to work on rotational shifts, including weekends and public holidays.

Customer-focused, with strong problem-solving skills and a positive attitude.

Good interpersonal skills and a fast learner.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person



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