Customer Experience Internship

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Analysis Full time 30,000 - 60,000 per year

Are you a proactive self-starter, ready to collaborate and fuel the growth of a fast-paced business? We're on the hunt for passionate individuals who go above and beyond to delight our customers – the secret ingredient to our success.

As an Customer Success Intern at Food Market Hub, you'll be at the heart of our operations, driving client success through seamless onboarding of data to our system. Your role will focus on data management and continuous process improvement, ensuring our customers experience unparalleled service.

Take this opportunity to make a real impact, hone your skills, and grow with us in an exciting, fast-evolving environment. Join us and be a key player in our mission to revolutionise the food and beverage industry

Key Responsibilities:

  1. Create and manage data from Food and Beverage Customers
  2. Review data and identify areas for improvement and errors
  3. Provide administrative support in person or virtually to some of the biggest F&B players in Malaysia
  4. Assist with special projects that require managing data and customers
  5. Delivery updates with key management of customers expectation.

Requirements:

  1. Proficiency in Microsoft Office and Google Suite
  2. Strong communication skills
  3. Technically proficient
  4. Creative thinking and the ability to propose process improvement
  5. Excellent organisational skills and attention to detail
  6. Ability to work both independently and collaboratively in a fast-paced environment. 

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