Project Officer, CCO

2 days ago

Malaysia CIMB Group Full time 40,000 - 80,000 per year
Description

Business Performance and Management

  • Handle any systems related issues and provide solution and work arounds.
  • Escalate to Team Manager/Unit Manager/IT Support to resolve issues
  • Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
  • Ensure projects / system enhancement deploy within timeline. 
  • Quarterly/yearly review of Access Matrix - CAF, Cardlink, eTP, etc
  • Assisting users in raising ITSR- PC problem, installation, create new system access Id and delete Id for resigned or transfered staff etc.
  • Quarterly/yearly review of UCR fixed assets and submissions 
  • Assist Team Supervisor in managing fixed assets for UCR in MUAB (Collecting/Inventory storing & management/ recording/ compiling all the used/unused assets ie PCs, Monitors, printers etc)
  • Preparing submission documents for purchasing hardware/software/peripherals
  • Liasing with vendors – Telesupply (voice Recording), Locksmith, Armour Security (Access Card), Semasa, Building Management and etc.
  • Admin support for ITSR, Semasa Maintenance and CTC Support
  • Acting as UCR DCC and alternate DCC for BCP and BCM related.
  • Perform any additional tasks assigned by the Management from time to time. 

People Management

  • Refer and discuss with the Team Manager / Unit Manager regarding work-related issues.
  • Foster positive relationships with colleagues to cultivate a harmonious work environment.

Regulatory Compliance

  • Adhere to all internal SOP, policy and procedures, Bank Negara guidelines and regulations, i.e. Financial Service Act / Islamic Financial Service Act (FSA /IFSA) 2013, Fair Debt Collection & all the relevant internal and external guidelines

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