customer service

4 days ago

Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

RESPONSIBILITIES/TASKS:

  • Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms.
  • Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head.
  • Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.
  • Process Internal Reservations, and FIT reservations
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
  • Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
  • Monitor Front Desk reservations made night prior, address any reoccurring issues.
  • Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests' arrival.
  • Respond according to the crisis management plan to any resort emergency or safety situation.
  • Works harmoniously and professionally with co-workers and supervisors.
  • Candidates must speak read and write Bahasa Malaysia as well and speak Fluent English. Must have the right to work in Malaysia.

Minimum Requirement

  • Minimum SPM (pass) / Certificate / Diploma / Degree holders.
  • Fresh graduates are strongly encouraged to apply. Training will be provided.
  • Age 19 years old - 45 years old.
  • Excellent interpersonal, communication and interaction skills
  • Willing to learn and work on shift with an open attitude.
  • Pleasant personality with excellent telephone etiquette and admirable behavioral traits.
  • Team-oriented and aptitude for problem-solving.
  • Basic keyboard and computer skills.
  • Sound knowledge of computer networking would be an added advantage.
  • Good spelling, grammar, and comprehension skills
  • Fluent in spoken English & Bahasa Malaysia.

Contact us : Ms Tasya)

Job Types: Full-time, Commission, New-Grad

Pay: RM1, RM1,900.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Education:

  • STM/STPM (Preferred)

Language:

  • Bahasa (Preferred)

Work Location: In person

  • Customer Service

    4 days ago

    Setia Alam, Malaysia SLF home sulution Full time

    Part Inquiry & Purchase ManagementService Request SchedulingWalk-In Customer SupportService Department OperationsAdministration & DocumentationCustomer Service & Complaint ResolutionRespond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are...

  • Customer Service

    1 week ago

    Setia Alam, Malaysia SLF home sulution Full time 10,000 - 20,000 per year

    Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are scheduled in a timely manner and that service staff are prepared.Assist walk-in customers by addressing their inquiries, scheduling services, and offering support in resolving...

  • Customer Service

    1 week ago

    Setia Alam, Malaysia PERSADA GLOBAL HOLIDAYS SDN. BHD. Full time

    Berikut adalah versi **copywriting jawatan kosong Customer Service** yang telah dikemaskini seperti diminta — dengan gaji baru, fokus kepada calon berpengalaman, dan penambahan skop tugas: **Jawatan Kosong: Customer Service (Industri Umrah)** **Lokasi: Setia Alam | Syarikat: Persada Global Holidays Sdn. Bhd.** Persada Global Holidays adalah syarikat...

  • Customer Service

    2 weeks ago

    Setia Alam, Malaysia ALHUMAIRA WORLDWIDE Full time 24,000 - 36,000 per year

    Key Responsibilities: Answer all incoming calls with proper etiquette and professionalism Provide fast and efficient responses to customer inquiries about our products Resolve issues and troubleshoot order or parcel-related problems Proactively share information about promotions, campaigns, and events Handle complaints via email and calls with care and...

  • Customer Service

    2 days ago

    Setia Alam, Malaysia FAST GADGETS SDN BHD Full time

    Generate sales leads - Close the sales with potential leads - Build sustainable relationships and trust with customer accounts through open and interactive communication - Providing introductory information to prospective and new customers - Ensuring that customers are satisfied with products by handling feedback and inquiries - Take the extra mile to engage...

  • Customer Service

    12 minutes ago

    Setia Alam, Malaysia Runto Marketing Sdn Bhd Full time

    **Responsibilities** - Respond promptly to customer inquiries via phone, or in-person. - Provide accurate information about products, services, and promotions. - Assist customers in navigating online platforms or completing transactions. - Do Staff Background Check. **Requirements**: - Fresh grad able to apply - Good in Communication - Malay Girls...

  • Customer Service

    6 days ago

    Setia Alam, Malaysia AMEERA ZAINI GROUP SDN BHD Full time

    **Job Responsibilities and Duties**: - Assist in handling complaints from website cutomer and resellers; in regards of late delivery, defect on scarf, double parcel and other relatable issues - Reply to all comments and DMs on social media account. - Make a report on any complaints and issues by monthly. - Able to answers incoming customer calls regarding...

  • Customer Service

    1 week ago

    Setia Alam, Malaysia Imperia Asia International Sdn Bhd Full time

    PELUANG JAWATAN KOSONG SEBAGAI **CUSTOMER SERVICE** DI **IMPERIA ASIA INTERNATIONAL SDN BHD** **SYARAT DAN KELAYAKAN** - Lepasan SPM/ STPM/ Diploma - Ada / Tiada pengalaman dalam Sales - Berperwatakkan Menarik - Seorang yang kreatif, berdaya maju & aggresif - Boleh bekerja lebih masa - Boleh berkomunikasi dengan baik - Fresh graduate sangat...

  • Customer Service

    6 minutes ago

    Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full time

    Actively follow up with prospective customers and persuade client to signed up for our services. - Responding to client inquiries in a timely and professional manner. - Any other ad-hoc duties as required. - **Requirements**:_ - Fresh graduates Welcome to apply. - Strong analytical and problem-solving skills. - Able to perform with minimum supervision and...

  • Admin Customer Service

    2 weeks ago

    Setia Alam, Malaysia BE ONE NETWORK SDN BHD Full time

    **Job Title**: **Admin & Customer Service** **BE ONE NETWORK SDN BHD** Unit 19-E, Level 19, Top Glove Tower, 16, Persiaran Setia Dagang, Bandar Setia Alam, 40170 Shah Alam, Selangor. **Job Type**: Full-Time (Monday - Friday) **Working Hours**: 9:00 AM - 6:00 PM **Salary Range**: **RM1,700 - RM2,000** (Based on experience) **Qualifications &...