Assistant Manager Medical Affairs and Quality

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia IHH HEALTHCARE MALAYSIA Full time 120,000 - 180,000 per year

Key Accountabilities

Clinical Safety and Risk Management

Support overall Riskman Incident Report System

  • Improve Quality of Incident Reports (Input, Output, Classification, and Reporting rates)
  • Analyse incident report data for prevalent issues and drive mitigation
  • Provide support to ensure seamless end-user experience including any training required.
  • Identify country wide quality improvement opportunities.

Review all reported SE/SRE/SAC 1 cases for IHH Malaysia hospital

  • Review all reported SE/SRE/SAC 1 cases ensuring appropriate investigation and action plans
  • Ensure lessons from SE/SRE/SAC 1 are shared interhospital.
  • Provide support for high impact / high risk case reviews

Accreditation and Audits

  • Involve and assist in Internal Quality Audits and Clinical Audits
  • Identify Hospital risk areas and highlight for effective IQA and CA
  • Conduct regular e-Hir Audits for all IHH MY Hospitals

Cross Learning and Organizational Learning Initiatives

  • Secretariat for Quality Improvement and Patient Safety Forum
  • Champion for annual Patient Safety Celebration and Awareness Campaign – countrywide
  • Champion for the annual Quality Improvement Project Competition and submissions
  • CQIF and CQC Learnings communication and dissemination

Stakeholder Management Assistance & Support

  • Timely Group and authority submissions
  • Promote Intradepartmental and multidisciplinary collaborations and discussions.
  • Promote a strong Safety Culture balanced upon a Just system with inclusivity of various stakeholders.
  • Involve and contribute to any departmental events
  • Involve and contribute for IHH MY Clinical Governance and Advisory Committee

Qualifications & Experience

· Degree in medical-related field

· At least 5 years' experience

· Good communication skills

· Possess strong management and conflict resolution skills

· Demonstrate an analytical and detail - oriented approach

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